# Can't install, getting a missing jvm.dll error

**URL:** <https://bisq.community/t/cant-install-getting-a-missing-jvm-dll-error/2296>\
**Category:** Support\
**Created:** [June 19, 2017, 2:13am UTC](https://bisq.community/t/cant-install-getting-a-missing-jvm-dll-error/2296 "2017-06-19T02:13:49Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![killy](https://bisq.community/letter_avatar/killy/32/5_5575768a8748004e209b776fc1b2916d.png) [@killy](https://bisq.community/u/killy)\
**Post date:** [June 19, 2017, 2:13am UTC](https://bisq.community/t/cant-install-getting-a-missing-jvm-dll-error/2296/1 "2017-06-19T02:13:49Z")

</div>

I accidentally installed the 32 bit exe on windows 7 64 bit which did however work but advised me to install the 64 bit version as soon as it opened. I proceeded to install that one instead but then got this error and the program won’t open.

---

<div class="post-metadata">

**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [June 19, 2017, 7:34am UTC](https://bisq.community/t/cant-install-getting-a-missing-jvm-dll-error/2296/2 "2017-06-19T07:34:20Z")

</div>

Seems like a general problem too me, about running 64 bit Java applications, maybe you just need to install Java using a 64 bit installation [https://www.java.com/en/](https://www.java.com/en/) and do a restart ofc, as you always should as a first troubleshooting effort.

---

<div class="post-metadata">

**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [June 19, 2017, 5:00pm UTC](https://bisq.community/t/cant-install-getting-a-missing-jvm-dll-error/2296/3 "2017-06-19T17:00:23Z")

</div>

You probably need to remove the application files (not the application data directory where the wallet and data base is in!)

---

<div class="post-metadata">

**Author:** ![qbisq](https://bisq.community/user_avatar/bisq.community/qbisq/32/757_2.png) [@qbisq](https://bisq.community/u/qbisq)\
**Post date:** [June 21, 2017, 12:02am UTC](https://bisq.community/t/cant-install-getting-a-missing-jvm-dll-error/2296/4 "2017-06-21T00:02:07Z")

</div>

Agree, maybe just un-installing / deleting the whole thing, restarting the computer and installing a 64 bit version from fresh will do the trick.

---

<div class="post-metadata">

**Author:** ![khushi](https://bisq.community/letter_avatar/khushi/32/5_5575768a8748004e209b776fc1b2916d.png) [@khushi](https://bisq.community/u/khushi)\
**Post date:** [October 10, 2018, 7:16am UTC](https://bisq.community/t/cant-install-getting-a-missing-jvm-dll-error/2296/5 "2018-10-10T07:16:00Z")

</div>

If something is wrong with your dll file then you just [download JVM.DLL](https://unfitpc.com/jvm-dll) file without any payment.