# Delayed Payout Transaction missing

**URL:** <https://bisq.community/t/delayed-payout-transaction-missing/9960>\
**Category:** Support\
**Created:** [November 18, 2020, 6:37pm UTC](https://bisq.community/t/delayed-payout-transaction-missing/9960 "2020-11-18T18:37:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![coolcoconut123](https://bisq.community/letter_avatar/coolcoconut123/32/6_22734026db12803ebb3e059622ac3534.png) [@coolcoconut123](https://bisq.community/u/coolcoconut123)\
**Post date:** [November 18, 2020, 6:37pm UTC](https://bisq.community/t/delayed-payout-transaction-missing/9960/1 "2020-11-18T18:37:50Z")

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Hello, I tried to buy BTC but was given a message:

“Delayed payout transaction is missing”

By the Trade ID, the red exclamation mark shows “Delayed payout transaction ID” as “N/A”.

I have opened a support ticket. However, if the trade is not proceeded any further, after 24 hours, will the security deposit be refunded back due to the error? I do not want to proceed further in the event of risking more funds.

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**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\
**Post date:** [November 19, 2020, 7:05am UTC](https://bisq.community/t/delayed-payout-transaction-missing/9960/2 "2020-11-19T07:05:45Z")

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Look if you have a deposit txid with the help of the wiki. [https://bisq.wiki/Deposit\_transaction](https://bisq.wiki/Deposit_transaction)  
If you don’t it’s a [failed trade](https://bisq.wiki/Failed_trades) and you should request for [reimbursement](https://github.com/bisq-network/support/issues/) of the trading fee.

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**Author:** ![coolcoconut123](https://bisq.community/letter_avatar/coolcoconut123/32/6_22734026db12803ebb3e059622ac3534.png) [@coolcoconut123](https://bisq.community/u/coolcoconut123)\
**Post date:** [November 19, 2020, 1:05pm UTC](https://bisq.community/t/delayed-payout-transaction-missing/9960/3 "2020-11-19T13:05:14Z")

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Ok thanks, a request has been made.
