# Deleting an old account

**URL:** <https://bisq.community/t/deleting-an-old-account/8995>\
**Category:** Support\
**Created:** [February 17, 2020, 10:31pm UTC](https://bisq.community/t/deleting-an-old-account/8995 "2020-02-17T22:31:07Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![krisk1](https://bisq.community/letter_avatar/krisk1/32/5_5575768a8748004e209b776fc1b2916d.png) [@krisk1](https://bisq.community/u/krisk1)\
**Post date:** [February 17, 2020, 10:31pm UTC](https://bisq.community/t/deleting-an-old-account/8995/1 "2020-02-17T22:31:07Z")

</div>

I created a Bisq account but didn’t buy anything a while back, and when I redownloaded Bisq I couldn’t remember my password or where I had written my seed words so I just decided that I would create a new account, but every time I open up Bisq, I can’t get past the popup asking me for my password or seed words. What should I do to delete my old account and make a new one? I’m on windows 10 running Bisq 1.2.7

---

<div class="post-metadata">

**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [February 18, 2020, 10:04am UTC](https://bisq.community/t/deleting-an-old-account/8995/2 "2020-02-18T10:04:33Z")

</div>

Hello. If you don’t have any funds there or anything important, you can close Bisq, go to:

- Windows 7+: `C:\Users\<username>\AppData\Roaming\`

And delete the ‘Bisq’ folder. Restart Bisq and you should have a new folder.

---

<div class="post-metadata">

**Author:** ![krisk1](https://bisq.community/letter_avatar/krisk1/32/5_5575768a8748004e209b776fc1b2916d.png) [@krisk1](https://bisq.community/u/krisk1)\
**Post date:** [February 18, 2020, 7:51pm UTC](https://bisq.community/t/deleting-an-old-account/8995/3 "2020-02-18T19:51:03Z")

</div>

I had tried to find that folder, but I couldn’t until I just c/p that. Thanks.

---

<div class="post-metadata">

**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\
**Post date:** [February 19, 2020, 10:37am UTC](https://bisq.community/t/deleting-an-old-account/8995/4 "2020-02-19T10:37:30Z")

</div>

appdata is sometimes a hidden folder, that might be why you couldn’t find it.