# Deposit not propagating

**URL:** <https://bisq.community/t/deposit-not-propagating/10060>\
**Category:** Support\
**Created:** [December 12, 2020, 7:01pm UTC](https://bisq.community/t/deposit-not-propagating/10060 "2020-12-12T19:01:59Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![gitman23](https://bisq.community/letter_avatar/gitman23/32/6_22734026db12803ebb3e059622ac3534.png) [@gitman23](https://bisq.community/u/gitman23)\
**Post date:** [December 12, 2020, 7:02pm UTC](https://bisq.community/t/deposit-not-propagating/10060/1 "2020-12-12T19:02:00Z")

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On my trade since 26 hours the deposit isn’t propagating in the blockchain (“seen by 0 peers”, “0 confirmation”). New start of the app didn’t help and the deposit transaction id isn’t known to the Bitcoin blockchain. How can I get this to a mediator in order to close the trade or to get the deposit propagated?  
Thanks!

P.S: Using v1.5.1

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**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\
**Post date:** [December 13, 2020, 12:20am UTC](https://bisq.community/t/deposit-not-propagating/10060/2 "2020-12-13T00:20:52Z")

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Hi the deposit failing to recognize confirmation is a recent bug.

It has happened a few times with trades I have done. All have been able to be resolved.

An SPV resync will normally fix this issue: [https://docs.bisq.network/backup-recovery.html#resync-spv-chain](https://docs.bisq.network/backup-recovery.html#resync-spv-chain)

I would recommend backing up your Bisq first: [https://docs.bisq.network/backup-recovery.html#back-up](https://docs.bisq.network/backup-recovery.html#back-up)

If it still does not work select the trade and press ctrl + ‘0’, cmd + ‘O’ or Alt + ‘O’ this will open up mediator support

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**Author:** ![gitman23](https://bisq.community/letter_avatar/gitman23/32/6_22734026db12803ebb3e059622ac3534.png) [@gitman23](https://bisq.community/u/gitman23)\
**Post date:** [December 27, 2020, 2:14pm UTC](https://bisq.community/t/deposit-not-propagating/10060/3 "2020-12-27T14:14:56Z")

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Thank you. SPV Resync didn’t fix it, then the mediator suggested to use the emergency tool. Unfortunately the tool isn’t recognizing the locked funds so it doesn’t help.  
What would be the next logic step to free the locked (never propageted funds), should I restore the wallet from a backup or can I access the priv key from the address where the funds are (from blockchain point of view) or should I load the seed into another wallet?

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**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\
**Post date:** [December 27, 2020, 10:07pm UTC](https://bisq.community/t/deposit-not-propagating/10060/4 "2020-12-27T22:07:36Z")

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You can try importing the seed at the same Bisq wallet. [Failed trade - locked fund - #10 by huey](https://bisq.community/t/failed-trade-locked-fund/10064/10)  
Update to v1.5.2, it should prevent this from happening.