# Deposit not released after disput. Payout Transaction ID missing **URL:** \ **Category:** Support\ **Created:** [January 13, 2018, 12:52pm UTC](https://bisq.community/t/deposit-not-released-after-disput-payout-transaction-id-missing/4424 "2018-01-13T12:52:34Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![knut42](https://bisq.community/letter_avatar/knut42/32/5_5575768a8748004e209b776fc1b2916d.png) [@knut42](https://bisq.community/u/knut42)\ **Post date:** [January 13, 2018, 12:52pm UTC](https://bisq.community/t/deposit-not-released-after-disput-payout-transaction-id-missing/4424/1 "2018-01-13T12:52:34Z")
After a resolved issue about formal aspects of a SEPA transaction the arbitrator closed the disput ticket. The security deposit is not released afterwards and it seems there is no Payout Transaction ID in the detail window of the trade. Report in disput window shows deposit should be paid back. What am I missing? ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [January 13, 2018, 3:51pm UTC](https://bisq.community/t/deposit-not-released-after-disput-payout-transaction-id-missing/4424/2 "2018-01-13T15:51:11Z")
Who was the arbitrator of your trade? ---
**Author:** ![knut42](https://bisq.community/letter_avatar/knut42/32/5_5575768a8748004e209b776fc1b2916d.png) [@knut42](https://bisq.community/u/knut42)\ **Post date:** [January 13, 2018, 4:22pm UTC](https://bisq.community/t/deposit-not-released-after-disput-payout-transaction-id-missing/4424/3 "2018-01-13T16:22:04Z")
3b7cft5k4ae6a236.onion:9999 Thanks for your assistance! ---
**Author:** ![knut42](https://bisq.community/letter_avatar/knut42/32/5_5575768a8748004e209b776fc1b2916d.png) [@knut42](https://bisq.community/u/knut42)\ **Post date:** [January 13, 2018, 5:05pm UTC](https://bisq.community/t/deposit-not-released-after-disput-payout-transaction-id-missing/4424/4 "2018-01-13T17:05:11Z")
Doing a bit search this address should belong to @keo, correct? ---
**Author:** ![keo](https://bisq.community/letter_avatar/keo/32/5_5575768a8748004e209b776fc1b2916d.png) [@keo](https://bisq.community/u/keo)\ **Post date:** [January 13, 2018, 5:20pm UTC](https://bisq.community/t/deposit-not-released-after-disput-payout-transaction-id-missing/4424/5 "2018-01-13T17:20:03Z")
Yes, it was my dispute. I think the payout simply takes some time due to a quite full mempool. ---
**Author:** ![knut42](https://bisq.community/letter_avatar/knut42/32/5_5575768a8748004e209b776fc1b2916d.png) [@knut42](https://bisq.community/u/knut42)\ **Post date:** [January 13, 2018, 5:22pm UTC](https://bisq.community/t/deposit-not-released-after-disput-payout-transaction-id-missing/4424/6 "2018-01-13T17:22:11Z")
Hi. But shouldn’t the payout tx should have at least an ID which could be used to find it in explorers? ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [January 13, 2018, 6:44pm UTC](https://bisq.community/t/deposit-not-released-after-disput-payout-transaction-id-missing/4424/7 "2018-01-13T18:44:37Z")
If the peer who received the larger amount was not online the payout tx is not published as that peer is doing the publishing. Lets wait a few days and if its is still not out then re-open and close again. ---
**Author:** ![knut42](https://bisq.community/letter_avatar/knut42/32/5_5575768a8748004e209b776fc1b2916d.png) [@knut42](https://bisq.community/u/knut42)\ **Post date:** [January 14, 2018, 1:28pm UTC](https://bisq.community/t/deposit-not-released-after-disput-payout-transaction-id-missing/4424/8 "2018-01-14T13:28:18Z")
Thanks for info, @ManfredKarrer! Disputed payout tx finally came through. Keep up the good work everybody!