# Deposit transaction ID is blank under the "Portfolio" tab

**URL:** <https://bisq.community/t/deposit-transaction-id-is-blank-under-the-portfolio-tab/8515>\
**Category:** Support\
**Created:** [October 13, 2019, 11:23am UTC](https://bisq.community/t/deposit-transaction-id-is-blank-under-the-portfolio-tab/8515 "2019-10-13T11:23:02Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![john456](https://bisq.community/letter_avatar/john456/32/5_5575768a8748004e209b776fc1b2916d.png) [@john456](https://bisq.community/u/john456)\
**Post date:** [October 13, 2019, 11:23am UTC](https://bisq.community/t/deposit-transaction-id-is-blank-under-the-portfolio-tab/8515/1 "2019-10-13T11:23:02Z")

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It keeps “Wait for blockchain confirmation”.

 ![bisq](https://bisq.community/uploads/default/original/2X/3/35b9a197ea213d5eb5846c981b833dbd3b8584d2.png)

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**Author:** ![john456](https://bisq.community/letter_avatar/john456/32/5_5575768a8748004e209b776fc1b2916d.png) [@john456](https://bisq.community/u/john456)\
**Post date:** [October 13, 2019, 11:31am UTC](https://bisq.community/t/deposit-transaction-id-is-blank-under-the-portfolio-tab/8515/2 "2019-10-13T11:31:46Z")

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I cannot accept the mediation. How to solve this?

 ![%E6%9C%AA%E5%91%BD%E5%90%8D](https://bisq.community/uploads/default/original/2X/9/948dbc0fee50a726ca8d0daeedd75b5edf2b620d.png)

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**Author:** ![sqrrm](https://bisq.community/letter_avatar/sqrrm/32/5_5575768a8748004e209b776fc1b2916d.png) [@sqrrm](https://bisq.community/u/sqrrm)\
**Post date:** [October 13, 2019, 10:08pm UTC](https://bisq.community/t/deposit-transaction-id-is-blank-under-the-portfolio-tab/8515/3 "2019-10-13T22:08:24Z")

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An arbitrator should be able to solve your issues.

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [October 17, 2019, 4:17pm UTC](https://bisq.community/t/deposit-transaction-id-is-blank-under-the-portfolio-tab/8515/4 "2019-10-17T16:17:16Z")

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@john456 if you click the little `i` next to the trade ID, can you see the maker and taker transaction id and share it here?
