# Deposit Transaction not confirmed in blockchain

**URL:** <https://bisq.community/t/deposit-transaction-not-confirmed-in-blockchain/2746>\
**Category:** Support\
**Created:** [August 22, 2017, 7:51pm UTC](https://bisq.community/t/deposit-transaction-not-confirmed-in-blockchain/2746 "2017-08-22T19:51:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kryptonizer](https://bisq.community/letter_avatar/kryptonizer/32/5_5575768a8748004e209b776fc1b2916d.png) [@kryptonizer](https://bisq.community/u/kryptonizer)\
**Post date:** [August 22, 2017, 7:51pm UTC](https://bisq.community/t/deposit-transaction-not-confirmed-in-blockchain/2746/1 "2017-08-22T19:51:03Z")

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Hi,

I’m buying bitcoin and I’ve been waiting for at least one blockchain confirmation of the deposit transaction before I start the payment to the seller. It had been about 15+ hours now but [BlockChain.info](http://BlockChain.info) is still showing “Unable to decode output address”.

Never experienced this before. Can someone help?

Thanks.

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**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [August 22, 2017, 8:16pm UTC](https://bisq.community/t/deposit-transaction-not-confirmed-in-blockchain/2746/2 "2017-08-22T20:16:15Z")

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In Bisq, BTC seller needs to lock his BTC in a multisig with the other trader and the arbitrator. I don’t think you need to use a blockchain explorer for that, to my knowledge Bisq client should take care of that, you should just follow it’s instructions.

Btw, blockchain explorer might not be able to understand a multisig transaction, they are maybe just not programmed for it.

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<div class="post-metadata">

**Author:** ![kryptonizer](https://bisq.community/letter_avatar/kryptonizer/32/5_5575768a8748004e209b776fc1b2916d.png) [@kryptonizer](https://bisq.community/u/kryptonizer)\
**Post date:** [August 22, 2017, 9:13pm UTC](https://bisq.community/t/deposit-transaction-not-confirmed-in-blockchain/2746/3 "2017-08-22T21:13:28Z")

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Sorry, I don’t understand what you meant by “lock his BTC in a multisig with other trader and the arbitrator”.

What should I do at this point? Should I contact the seller? If I contact him/her, what should I tell him or her to do? I’m sure the seller is also eager to complete the trade like I do. Nobody wants to lose the security deposit.

Thanks.