# Deposit Transaction Still Did Not Get Confirmed

**URL:** <https://bisq.community/t/deposit-transaction-still-did-not-get-confirmed/3671>\
**Category:** Support\
**Created:** [December 7, 2017, 7:32pm UTC](https://bisq.community/t/deposit-transaction-still-did-not-get-confirmed/3671 "2017-12-07T19:32:08Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![jLaniec](https://bisq.community/letter_avatar/jlaniec/32/5_5575768a8748004e209b776fc1b2916d.png) [@jLaniec](https://bisq.community/u/jLaniec)\
**Post date:** [December 7, 2017, 7:32pm UTC](https://bisq.community/t/deposit-transaction-still-did-not-get-confirmed/3671/1 "2017-12-07T19:32:08Z")

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Help! It appears that the Taker and Tx Fee and the Multisig Deposit did not get confirmed. I have only 2 hrs and 22 mins before the Trade expires; should I Open a Support Ticket now?  
By looking at TradeBlock I noticed that 1 of the 2 Outputs are listed as Non-Standard, is there a problem there?

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [December 8, 2017, 12:42am UTC](https://bisq.community/t/deposit-transaction-still-did-not-get-confirmed/3671/2 "2017-12-08T00:42:45Z")

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See [Unconfirmed deposit Tx: Don't panic](https://bisq.community/t/unconfirmed-deposit-tx-dont-panic/3681)

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**Author:** ![jLaniec](https://bisq.community/letter_avatar/jlaniec/32/5_5575768a8748004e209b776fc1b2916d.png) [@jLaniec](https://bisq.community/u/jLaniec)\
**Post date:** [December 8, 2017, 3:33am UTC](https://bisq.community/t/deposit-transaction-still-did-not-get-confirmed/3671/3 "2017-12-08T03:33:49Z")

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So “don’t panic” means wait?

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [December 8, 2017, 4:18am UTC](https://bisq.community/t/deposit-transaction-still-did-not-get-confirmed/3671/4 "2017-12-08T04:18:10Z")

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Yes. Please have a bit patience. We increased already the fee estimation, but it is hard to find the right balance of not overpaying the miners and not getting delayed.

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**Author:** ![jLaniec](https://bisq.community/letter_avatar/jlaniec/32/5_5575768a8748004e209b776fc1b2916d.png) [@jLaniec](https://bisq.community/u/jLaniec)\
**Post date:** [December 11, 2017, 4:56pm UTC](https://bisq.community/t/deposit-transaction-still-did-not-get-confirmed/3671/5 "2017-12-11T16:56:24Z")

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Manfred, I have now confirmations finally.  
However, my trade has expired so when I look in my portfolio and click on “Start Payment” nothing happens.  
Do I wait for the arbitrator to “re-set” the trade or is there another method to complete the trade?

Thanks!

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**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [December 12, 2017, 9:51pm UTC](https://bisq.community/t/deposit-transaction-still-did-not-get-confirmed/3671/6 "2017-12-12T21:51:48Z")

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You can always open the dispute with cmd+o. That might be the right way to deal with this.

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**Author:** ![citkane](https://bisq.community/user_avatar/bisq.community/citkane/32/1244_2.png) [@citkane](https://bisq.community/u/citkane)\
**Post date:** [December 13, 2017, 11:22am UTC](https://bisq.community/t/deposit-transaction-still-did-not-get-confirmed/3671/7 "2017-12-13T11:22:56Z")

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Hi @christoph , just another UX suggestion regarding the type of issue in this thread:

After time has expired (or is approaching expiration) on a trade, both traders could be presented with automated options to:

1. Request trade cancellation
2. Request extend trading time by 1 day
3. Open dispute

If both contractual parties agree to 1 or 2, the system can proceed in automated mode without the need for arbitration.

Email notification would really be handy for these kinds of situations too. I know this is complicated for security / anonymity reason, but an easy early solution could just be to allow a user to enter smtp details for their own server. This will allow more technical users to have a valuable feature until a more generic solution is found.

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**Author:** ![christoph](https://bisq.community/user_avatar/bisq.community/christoph/32/1252_2.png) [@christoph](https://bisq.community/u/christoph)\
**Post date:** [December 15, 2017, 10:57am UTC](https://bisq.community/t/deposit-transaction-still-did-not-get-confirmed/3671/8 "2017-12-15T10:57:18Z")

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Hi @citkane!

Great feedback again! I think we should involve you more into the development process 😉

@Notifications: This is also a very important topic, we are investigating at the moment.  
See: [https://github.com/bisq-network/exchange/issues/1022](https://github.com/bisq-network/exchange/issues/1022) & [https://github.com/mrosseel/bisq-proposals/blob/notification-proposal/bisq3.adoc](https://github.com/mrosseel/bisq-proposals/blob/notification-proposal/bisq3.adoc)

If you want to get more involved into Bisq, feel free to join any of our slack channels (e.g. #ux - [https://bisq.network/slack-invite](https://bisq.network/slack-invite) )

Best,

Christoph
