# Different buyers trading account details from actual SEPA transaction

**URL:** <https://bisq.community/t/different-buyers-trading-account-details-from-actual-sepa-transaction/8319>\
**Category:** Payment methods\
**Created:** [August 28, 2019, 4:10am UTC](https://bisq.community/t/different-buyers-trading-account-details-from-actual-sepa-transaction/8319 "2019-08-28T04:10:36Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kompass](https://bisq.community/letter_avatar/kompass/32/5_5575768a8748004e209b776fc1b2916d.png) [@kompass](https://bisq.community/u/kompass)\
**Post date:** [August 28, 2019, 4:10am UTC](https://bisq.community/t/different-buyers-trading-account-details-from-actual-sepa-transaction/8319/1 "2019-08-28T04:10:36Z")

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Hey,

Just received payment from a buyer via SEPA. The details on the buyer from Bisq gives me a full name and IBAN but the actual transfer came from Revolut with no identifiers to original buyer.

What’s the usual go to solution and has others dealt with this before? I’ve traded via Revolut before but my account got suspended due to a previous trade on Bisq so anything associated with it is seen with skepticism.

Account age is less than 20 days as of writing.

Advice appreciated

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [August 28, 2019, 4:39am UTC](https://bisq.community/t/different-buyers-trading-account-details-from-actual-sepa-transaction/8319/2 "2019-08-28T04:39:49Z")

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I’d open a dispute and return the money to the account it came from. It’s against the trade protocol to use a different account from that specified in the trade. You can find the handles of the [Arbitrators](https://bisq.community/t/arbitrators/8074) here.

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [August 28, 2019, 4:57am UTC](https://bisq.community/t/different-buyers-trading-account-details-from-actual-sepa-transaction/8319/3 "2019-08-28T04:57:09Z")

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And I’d like to bring your attention to this thread that gave us a insight into some of the characteristics of scams that can be used on Bisq-

> [@Same onion address, different people](https://bisq.community/t/same-onion-address-different-people/7303):
>
> I have traded 4 times now with the same peer (same onion address) but every single trade the name and account details from the peer were different. It is like several different users are sharing the same onion address. Is this an issue?

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**Author:** ![kompass](https://bisq.community/letter_avatar/kompass/32/5_5575768a8748004e209b776fc1b2916d.png) [@kompass](https://bisq.community/u/kompass)\
**Post date:** [August 29, 2019, 3:20am UTC](https://bisq.community/t/different-buyers-trading-account-details-from-actual-sepa-transaction/8319/4 "2019-08-29T03:20:56Z")

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A return sounds like a sensible approach. Would you suggest I wait for the time limit to pass or contact an arbitrator immediately? Hard to assess whether time is important incase of fraud etc.

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [August 29, 2019, 6:01am UTC](https://bisq.community/t/different-buyers-trading-account-details-from-actual-sepa-transaction/8319/5 "2019-08-29T06:01:52Z")

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Open a dispute immediately, and explain it to the arbitrator. No need to wait for the end of the trade duration. The other trader violated the trade protocol.