# Dispute open 3 weeks

**URL:** <https://bisq.community/t/dispute-open-3-weeks/8229>\
**Category:** Support\
**Created:** [August 10, 2019, 1:11pm UTC](https://bisq.community/t/dispute-open-3-weeks/8229 "2019-08-10T13:11:23Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![super-e](https://bisq.community/user_avatar/bisq.community/super-e/32/2102_2.png) [@super-e](https://bisq.community/u/super-e)\
**Post date:** [August 10, 2019, 1:11pm UTC](https://bisq.community/t/dispute-open-3-weeks/8229/1 "2019-08-10T13:11:23Z")

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Hi,  
I have a dispute open since 19th July, so over 3 weeks. I got eventually paid so it can be safely closed without any other concerns. Can anyone help as the arbitrator is not replying?  
Arbitrator is g72ouph23eznvpuz.onion:9999 while TradeID is EXYVMJF  
Thanks  
-E-

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**Author:** ![grinner](https://bisq.community/letter_avatar/grinner/32/5_5575768a8748004e209b776fc1b2916d.png) [@grinner](https://bisq.community/u/grinner)\
**Post date:** [August 10, 2019, 4:02pm UTC](https://bisq.community/t/dispute-open-3-weeks/8229/2 "2019-08-10T16:02:58Z")

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That [onion url seems](https://bisq.community/t/arbitrators/8074) to be @Arbitrator2

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [August 10, 2019, 4:11pm UTC](https://bisq.community/t/dispute-open-3-weeks/8229/3 "2019-08-10T16:11:24Z")

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@grinner [is right](https://bisq.community/t/arbitrators/8074). Also consider directly contacting the arbitrator.

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**Author:** ![Arbitrator2](https://bisq.community/letter_avatar/arbitrator2/32/5_5575768a8748004e209b776fc1b2916d.png) [@Arbitrator2](https://bisq.community/u/Arbitrator2)\
**Post date:** [August 10, 2019, 4:14pm UTC](https://bisq.community/t/dispute-open-3-weeks/8229/4 "2019-08-10T16:14:19Z")

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hi, the trade was closed on July 20th. Im guessing you didn’t receive the funds so I will reopen and close again

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**Author:** ![Arbitrator2](https://bisq.community/letter_avatar/arbitrator2/32/5_5575768a8748004e209b776fc1b2916d.png) [@Arbitrator2](https://bisq.community/u/Arbitrator2)\
**Post date:** [August 10, 2019, 4:16pm UTC](https://bisq.community/t/dispute-open-3-weeks/8229/5 "2019-08-10T16:16:01Z")

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the funds were released correctly

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**Author:** ![super-e](https://bisq.community/user_avatar/bisq.community/super-e/32/2102_2.png) [@super-e](https://bisq.community/u/super-e)\
**Post date:** [August 10, 2019, 10:54pm UTC](https://bisq.community/t/dispute-open-3-weeks/8229/6 "2019-08-10T22:54:20Z")

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Hi, thanks for you interest. Unfortunately I still see the ticket in status “Open”. Nothing really serious but the red notification icon bothers me a bit 🙂  
-E-