# Duplicate transaction **URL:** \ **Category:** Support\ **Created:** [November 9, 2018, 4:41am UTC](https://bisq.community/t/duplicate-transaction/6569 "2018-11-09T04:41:26Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![au\_Bits](https://bisq.community/user_avatar/bisq.community/au_bits/32/2790_2.png) [@au\_Bits](https://bisq.community/u/au_Bits)\ **Post date:** [November 9, 2018, 4:41am UTC](https://bisq.community/t/duplicate-transaction/6569/1 "2018-11-09T04:41:26Z")
![Screenshot%20from%202018-11-09%2015-33-15](https://bisq.community/uploads/default/original/2X/6/621203f7f58f05148a1cbb596e07661e419af296.jpeg) Had an error with trade ID 950910 (Arbitrator involved) had to restart my system, new error shows up as above. Fiat funds have been received. ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [November 9, 2018, 6:20am UTC](https://bisq.community/t/duplicate-transaction/6569/2 "2018-11-09T06:20:22Z")
Did you restart just once or did you restart several times ? ---
**Author:** ![au\_Bits](https://bisq.community/user_avatar/bisq.community/au_bits/32/2790_2.png) [@au\_Bits](https://bisq.community/u/au_Bits)\ **Post date:** [November 9, 2018, 6:21am UTC](https://bisq.community/t/duplicate-transaction/6569/3 "2018-11-09T06:21:23Z")
restarted my system only once. Attempted to restart Bisq numerous times. Running Ubuntu 18.10 ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [November 9, 2018, 6:32am UTC](https://bisq.community/t/duplicate-transaction/6569/4 "2018-11-09T06:32:28Z")
you can refer to this thread: > [@Wallet problem + Connection to the bitcoin network failed because of an error : org.bitcoinj.wallet.UnreadableWalletException: Wallet contains Duplicate trasnaction](https://bisq.community/t/wallet-problem-connection-to-the-bitcoin-network-failed-because-of-an-error-org-bitcoinj-wallet-unreadablewalletexception-wallet-contains-duplicate-trasnaction/5413/12): > > I don’t know how to tell the guy that I can’t confirm his $ zelle send. It was for 910.16 it has happened in the last day or so. I can’t see his info to email him or call him?? It was a similar issue, an it was solved successfully. Read carefully Manfred’s answer from May 12. And the rest. Make (of course) a backup before doing anything. (I’ll add to also export all useful informations) … I hope you have already some backups. ---
**Author:** ![au\_Bits](https://bisq.community/user_avatar/bisq.community/au_bits/32/2790_2.png) [@au\_Bits](https://bisq.community/u/au_Bits)\ **Post date:** [November 9, 2018, 6:35am UTC](https://bisq.community/t/duplicate-transaction/6569/5 "2018-11-09T06:35:44Z")
Yes I have backups, but not for this trade. Will the arbitrator and the buyer be able to close out the trade if I am not online? ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [November 9, 2018, 6:43am UTC](https://bisq.community/t/duplicate-transaction/6569/6 "2018-11-09T06:43:18Z")
Can you verify from you side, eg with [https://www.blockchain.com](https://www.blockchain.com), if your bitcoins have been delivered or not ? I assume you are the maker in this trade ? is it the case ? PS : when using a block explorer (or any crypto operation), better do it with torbrowser. ---
**Author:** ![au\_Bits](https://bisq.community/user_avatar/bisq.community/au_bits/32/2790_2.png) [@au\_Bits](https://bisq.community/u/au_Bits)\ **Post date:** [November 9, 2018, 6:46am UTC](https://bisq.community/t/duplicate-transaction/6569/7 "2018-11-09T06:46:42Z")
Where can I find the Transaction ID outside of Bisq? ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [November 9, 2018, 7:06am UTC](https://bisq.community/t/duplicate-transaction/6569/8 "2018-11-09T07:06:28Z")
Normally you should be able to see your Bisq wallet address (for this trade). Then, with a block explorer, you should be able to know if the bitcoins you putted at this address for the trade are still there or not. If the bitcoins left this address, then it’s presumable they reached your buyer’s address. ---
**Author:** ![au\_Bits](https://bisq.community/user_avatar/bisq.community/au_bits/32/2790_2.png) [@au\_Bits](https://bisq.community/u/au_Bits)\ **Post date:** [November 9, 2018, 7:12am UTC](https://bisq.community/t/duplicate-transaction/6569/9 "2018-11-09T07:12:48Z")
Bisq won’t load so I cannot see the address for this trade. I know the funds are locked in Trade. Would be good to talk with Arbitrator. ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [November 9, 2018, 7:18am UTC](https://bisq.community/t/duplicate-transaction/6569/10 "2018-11-09T07:18:21Z")
Did you notice the onion address of the arbitrator for this trade ? ---
**Author:** ![au\_Bits](https://bisq.community/user_avatar/bisq.community/au_bits/32/2790_2.png) [@au\_Bits](https://bisq.community/u/au_Bits)\ **Post date:** [November 9, 2018, 7:20am UTC](https://bisq.community/t/duplicate-transaction/6569/11 "2018-11-09T07:20:56Z")
No I didn’t record it. Just the Trade ID 950910 ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [November 9, 2018, 7:39am UTC](https://bisq.community/t/duplicate-transaction/6569/12 "2018-11-09T07:39:09Z")
We have a slack channel devoted to arbitration. I signaled your case there. (You can of course also join this channel if you want). ---
**Author:** ![au\_Bits](https://bisq.community/user_avatar/bisq.community/au_bits/32/2790_2.png) [@au\_Bits](https://bisq.community/u/au_Bits)\ **Post date:** [November 9, 2018, 7:41am UTC](https://bisq.community/t/duplicate-transaction/6569/13 "2018-11-09T07:41:19Z")
Thanks will follow up there too. ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [November 9, 2018, 10:52am UTC](https://bisq.community/t/duplicate-transaction/6569/14 "2018-11-09T10:52:25Z")
Trade ID is enough, arbitrators will find your case and solve the problem for that trade so you don’t have to worry about it. As for the error itself. just try to restore from one of the wallet backups from **btc\_mainnet/wallet/bisq\_BTC\_wallet/backup**. Just replace **btc\_mainnet/wallet/bisq\_BTC.wallet** with one of those files. For example choosing a wallet file that was created right before the bug or 1 or 2 before that, should remove the double transaction from your wallet. EDIT: Changed the title for future reference. ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [November 9, 2018, 4:34pm UTC](https://bisq.community/t/duplicate-transaction/6569/15 "2018-11-09T16:34:33Z")
Have u tried deleting the spvchain file? if u cannot start bisq u can do it manually. go to application folder and there inside the wallet sub folder there is the spvchain file. first backup the whole data dir folder then delete the file, then start bisq. it will resync and that can take some time and cpu. once its done restart again. then the issue should re resolved. if not u can try the oldest wallet in yoru wallet backup dir and use that and resync again the spv chain. ---
**Author:** ![au\_Bits](https://bisq.community/user_avatar/bisq.community/au_bits/32/2790_2.png) [@au\_Bits](https://bisq.community/u/au_Bits)\ **Post date:** [November 9, 2018, 10:54pm UTC](https://bisq.community/t/duplicate-transaction/6569/16 "2018-11-09T22:54:32Z")
I’ve deleted the spvchain, the software still comes up with 0 Bitcoin network peers and the same duplication error. I’ve even gone to the extent of uninstalling and reinstalling - same error. There was about AUD$200 left in wallet. ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [November 10, 2018, 12:03am UTC](https://bisq.community/t/duplicate-transaction/6569/17 "2018-11-10T00:03:40Z")
Your coins are safe as long as you have your seed words. With arbitrator’s help, your last trade should be fine as well and your security deposit safe. Have you tried restoring from backups as mentioned above? That is the only way that we know it helped in the past. ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [November 10, 2018, 1:55am UTC](https://bisq.community/t/duplicate-transaction/6569/18 "2018-11-10T01:55:26Z")
Ok, then take the oldest wallet backup file and rename that to use as the wallet. delete again the spv file. make backup before…