# Error! Cannot take offer because user is ignored **URL:** \ **Category:** Support\ **Created:** [November 7, 2024, 4:32pm UTC](https://bisq.community/t/error-cannot-take-offer-because-user-is-ignored/12369 "2024-11-07T16:32:51Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![laughingstock](https://bisq.community/letter_avatar/laughingstock/32/5_5575768a8748004e209b776fc1b2916d.png) [@laughingstock](https://bisq.community/u/laughingstock)\ **Post date:** [November 7, 2024, 4:32pm UTC](https://bisq.community/t/error-cannot-take-offer-because-user-is-ignored/12369/1 "2024-11-07T16:32:51Z")
![image](https://bisq.community/uploads/default/original/2X/1/12696fdfdafcf746cc958d7ce8ff9a03e0e721c9.png) Here is the error I am getting. For some reason, I am unable to take trades from this specific user. I am able to take trades from other users. Is something wrong with my account? ---
**Author:** ![darawheelan](https://bisq.community/user_avatar/bisq.community/darawheelan/32/3431_2.png) [@darawheelan](https://bisq.community/u/darawheelan)\ **Post date:** [November 7, 2024, 4:57pm UTC](https://bisq.community/t/error-cannot-take-offer-because-user-is-ignored/12369/2 "2024-11-07T16:57:58Z")
It might be either you have added the peer’s onion address to your list of ignored peers or vice versa. To see your list of ignored peers go to Settings, Preferences Check the onion addresses added to the ignored peers list. ---
**Author:** ![laughingstock](https://bisq.community/letter_avatar/laughingstock/32/5_5575768a8748004e209b776fc1b2916d.png) [@laughingstock](https://bisq.community/u/laughingstock)\ **Post date:** [November 7, 2024, 5:03pm UTC](https://bisq.community/t/error-cannot-take-offer-because-user-is-ignored/12369/3 "2024-11-07T17:03:08Z")
I checked there. My ignored peers list is empty. you think i am being ignored by user? ---
**Author:** ![darawheelan](https://bisq.community/user_avatar/bisq.community/darawheelan/32/3431_2.png) [@darawheelan](https://bisq.community/u/darawheelan)\ **Post date:** [November 7, 2024, 5:08pm UTC](https://bisq.community/t/error-cannot-take-offer-because-user-is-ignored/12369/4 "2024-11-07T17:08:59Z")
Maybe is it someone you traded with before? ---
**Author:** ![laughingstock](https://bisq.community/letter_avatar/laughingstock/32/5_5575768a8748004e209b776fc1b2916d.png) [@laughingstock](https://bisq.community/u/laughingstock)\ **Post date:** [November 7, 2024, 5:09pm UTC](https://bisq.community/t/error-cannot-take-offer-because-user-is-ignored/12369/5 "2024-11-07T17:09:42Z")
yes it is. i have traded with them 8 times already. which is why i am suprised. and i can’t message the trader ---
**Author:** ![darawheelan](https://bisq.community/user_avatar/bisq.community/darawheelan/32/3431_2.png) [@darawheelan](https://bisq.community/u/darawheelan)\ **Post date:** [November 7, 2024, 5:11pm UTC](https://bisq.community/t/error-cannot-take-offer-because-user-is-ignored/12369/6 "2024-11-07T17:11:36Z")
Sounds like they added you to their ignore list. It could be for any reason. Once a user is added to the ignore list then both traders cannot take each others offers. ---
**Author:** ![laughingstock](https://bisq.community/letter_avatar/laughingstock/32/5_5575768a8748004e209b776fc1b2916d.png) [@laughingstock](https://bisq.community/u/laughingstock)\ **Post date:** [November 7, 2024, 5:16pm UTC](https://bisq.community/t/error-cannot-take-offer-because-user-is-ignored/12369/7 "2024-11-07T17:16:46Z")
i just tried the ignored feature. If you set as ignored, user won’t be able to see you and i shouldn’t be able to see user. but that’s the opposite. I can see user. ---
**Author:** ![darawheelan](https://bisq.community/user_avatar/bisq.community/darawheelan/32/3431_2.png) [@darawheelan](https://bisq.community/u/darawheelan)\ **Post date:** [November 7, 2024, 9:21pm UTC](https://bisq.community/t/error-cannot-take-offer-because-user-is-ignored/12369/8 "2024-11-07T21:21:45Z")
You can still see the offers, you just are unable to take them and vice versa.