# Error: Transaction did not deserialise completely **URL:** \ **Category:** Support\ **Created:** [April 21, 2017, 7:24am UTC](https://bisq.community/t/error-transaction-did-not-deserialise-completely/1887 "2017-04-21T07:24:35Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![au\_Bits](https://bisq.community/user_avatar/bisq.community/au_bits/32/2790_2.png) [@au\_Bits](https://bisq.community/u/au_Bits)\ **Post date:** [April 21, 2017, 7:24am UTC](https://bisq.community/t/error-transaction-did-not-deserialise-completely/1887/1 "2017-04-21T07:24:35Z")
Cannot connect to mainnet. ![](https://bisq.community/uploads/default/original/1X/616e2ab61461e9e24affad36c9be63b34c3d29e0.png) ---
**Author:** ![au\_Bits](https://bisq.community/user_avatar/bisq.community/au_bits/32/2790_2.png) [@au\_Bits](https://bisq.community/u/au_Bits)\ **Post date:** [April 21, 2017, 8:20am UTC](https://bisq.community/t/error-transaction-did-not-deserialise-completely/1887/3 "2017-04-21T08:20:34Z")
@ManfredKarrer. I have uninstalled and reinstalled works now however I have zero balance in all my accounts including one with a trade 1mlvewv6 ![](https://bisq.community/uploads/default/original/1X/8504ed433b0886bca88c4dcc3e4428d7f96634d2.png) ---
**Author:** ![shrike](https://bisq.community/letter_avatar/shrike/32/5_5575768a8748004e209b776fc1b2916d.png) [@shrike](https://bisq.community/u/shrike)\ **Post date:** [April 21, 2017, 8:28am UTC](https://bisq.community/t/error-transaction-did-not-deserialise-completely/1887/4 "2017-04-21T08:28:49Z")
strange…i thought it would use the same wallet in the default directory. try hitting ctrl-e (hidden option) when you are in the buy/sell screen. this will show you total balance i believe. dont proceed with moving the funds on that screen/just cancel out. im not exactly sure how it works, so best wait for comments from someone more knowledgeable 🙂 . ---
**Author:** ![au\_Bits](https://bisq.community/user_avatar/bisq.community/au_bits/32/2790_2.png) [@au\_Bits](https://bisq.community/u/au_Bits)\ **Post date:** [April 21, 2017, 8:45am UTC](https://bisq.community/t/error-transaction-did-not-deserialise-completely/1887/5 "2017-04-21T08:45:59Z")
Thanks, @shrike It does show total balance, however it doesn’t refresh the screen and the transaction pending isn’t visible. ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [April 21, 2017, 1:57pm UTC](https://bisq.community/t/error-transaction-did-not-deserialise-completely/1887/6 "2017-04-21T13:57:50Z")
By uninstalling you delete your data directory where the wallet is. But your screenshot shows a trade so you have not deleted the data directory. It might be that the spv file is corrupted. To fix this follow those steps: [https://forum.bitsquare.io/t/blockstoreexception-corrupted-spvchain-file/1689](https://forum.bitsquare.io/t/blockstoreexception-corrupted-spvchain-file/1689) If that does not help the wallet itself is corrupted. Here are instructions how to recover: [https://forum.bitsquare.io/t/restore-a-corrupted-wallet/1709](https://forum.bitsquare.io/t/restore-a-corrupted-wallet/1709) Make a backup before doing anything of the above… ---
**Author:** ![au\_Bits](https://bisq.community/user_avatar/bisq.community/au_bits/32/2790_2.png) [@au\_Bits](https://bisq.community/u/au_Bits)\ **Post date:** [April 21, 2017, 11:54pm UTC](https://bisq.community/t/error-transaction-did-not-deserialise-completely/1887/7 "2017-04-21T23:54:20Z")
Thanks for the concise reply. I will wait until this trade has finished. Then follow the instructions. Cheers! ---
**Author:** ![au\_Bits](https://bisq.community/user_avatar/bisq.community/au_bits/32/2790_2.png) [@au\_Bits](https://bisq.community/u/au_Bits)\ **Post date:** [April 23, 2017, 1:13am UTC](https://bisq.community/t/error-transaction-did-not-deserialise-completely/1887/8 "2017-04-23T01:13:47Z")
Thanks again Manfred. Deleted the .spvchain file and rebooted. Works a treat. World Class support.