# Failed to find JVM in ~ runtime directory

**URL:** <https://bisq.community/t/failed-to-find-jvm-in-runtime-directory/10790>\
**Category:** Support\
**Created:** [May 9, 2021, 9:26pm UTC](https://bisq.community/t/failed-to-find-jvm-in-runtime-directory/10790 "2021-05-09T21:26:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![LightNet](https://bisq.community/user_avatar/bisq.community/lightnet/32/3026_2.png) [@LightNet](https://bisq.community/u/LightNet)\
**Post date:** [May 9, 2021, 9:26pm UTC](https://bisq.community/t/failed-to-find-jvm-in-runtime-directory/10790/1 "2021-05-09T21:26:33Z")

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Hello:

Have had Bisq installed & been updating it for many months/yrs now. But latest update to Bisq-64bit-1.6.4 apparently/maybe got snagged/blocked by Windows Antivirus via its “Controlled Folder Access” feature. Now I’m getting the “Failed to find JVM in ~ ‘\AppData\Local\Bisq\app\runtime’ directory” error msg.

I went back to WindowsAV feature “Allow an app through Controlled Folder Access”…and “allowed” Bisq.exe…reinstalled (Run as Administrator) Bisq (several times)…but still get the error msg:  
 ![Bisq_ERROR](https://bisq.community/uploads/default/original/2X/2/217ab670b8d7a02c8a98b90cd53998f7e6618977.jpeg)

Would completely UNinstalling Bisq… then reinstalling be the most logical next step? Any consequences to this? (I have no trades pending).

Thanks

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<div class="post-metadata">

**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\
**Post date:** [May 9, 2021, 10:31pm UTC](https://bisq.community/t/failed-to-find-jvm-in-runtime-directory/10790/2 "2021-05-09T22:31:42Z")

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Hi check out this recent Github thread might be useful [[1.6.4] Issues with update on Windows · Issue #5474 · bisq-network/bisq · GitHub](https://github.com/bisq-network/bisq/issues/5474)