# Failed trades with v1.3 and v1.3.1, Bisq keeps money

**URL:** <https://bisq.community/t/failed-trades-with-v1-3-and-v1-3-1-bisq-keeps-money/9266>\
**Category:** Support\
**Created:** [April 9, 2020, 6:49pm UTC](https://bisq.community/t/failed-trades-with-v1-3-and-v1-3-1-bisq-keeps-money/9266 "2020-04-09T18:49:54Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Clearplum](https://bisq.community/letter_avatar/clearplum/32/6_22734026db12803ebb3e059622ac3534.png) [@Clearplum](https://bisq.community/u/Clearplum)\
**Post date:** [April 9, 2020, 6:49pm UTC](https://bisq.community/t/failed-trades-with-v1-3-and-v1-3-1-bisq-keeps-money/9266/1 "2020-04-09T18:49:54Z")

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I’ve traded extensively in the past via Bisq with no issues. With this v1.3 and v1.3.1 I’ve already had a few failed trades. Some are stating this will be addressed in an update; thats fine but Bisq has still kept my maker and tx fees. I don’t mind paying these fees if a trade is actually successful, but due to these poor updates I’m paying fees for non-existent and doomed trades

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**Author:** ![DrFredPhD](https://bisq.community/letter_avatar/drfredphd/32/6_22734026db12803ebb3e059622ac3534.png) [@DrFredPhD](https://bisq.community/u/DrFredPhD)\
**Post date:** [April 9, 2020, 8:28pm UTC](https://bisq.community/t/failed-trades-with-v1-3-and-v1-3-1-bisq-keeps-money/9266/2 "2020-04-09T20:28:06Z")

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I’ve had a few of these in the past before these issues, and yeah you do lose fees if you’re the offer maker. You can apply for compensation in these situations. If the takers deposit tx went through technically the trade is in process, so double check that.

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**Author:** ![Clearplum](https://bisq.community/letter_avatar/clearplum/32/6_22734026db12803ebb3e059622ac3534.png) [@Clearplum](https://bisq.community/u/Clearplum)\
**Post date:** [April 9, 2020, 11:14pm UTC](https://bisq.community/t/failed-trades-with-v1-3-and-v1-3-1-bisq-keeps-money/9266/3 "2020-04-09T23:14:06Z")

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Thanks for the response. There is no checkmark next to taker’s transaction. The trades are under the failed tab

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**Author:** ![Bayernator](https://bisq.community/user_avatar/bisq.community/bayernator/32/2515_2.png) [@Bayernator](https://bisq.community/u/Bayernator)\
**Post date:** [April 10, 2020, 3:31pm UTC](https://bisq.community/t/failed-trades-with-v1-3-and-v1-3-1-bisq-keeps-money/9266/4 "2020-04-10T15:31:52Z")

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Yeah seems as though your trades just failed. The devs are working on an update which should unfail the trades. However, if that were to not solve your problem you can submit a proposal ofr fee reimbursements to the DAO.

Here’s a link to the reimbursement template on Github:

> **[Build software better, together](https://github.com/bisq-network/support/issues/new/choose)**
>
> GitHub is where people build software. More than 100 million people use GitHub to discover, fork, and contribute to over 420 million projects.
