# Forum sign-ups might be broken

**URL:** <https://bisq.community/t/forum-sign-ups-might-be-broken/1135>\
**Category:** Site Feedback\
**Created:** [January 12, 2017, 7:27pm UTC](https://bisq.community/t/forum-sign-ups-might-be-broken/1135 "2017-01-12T19:27:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![marc](https://bisq.community/letter_avatar/marc/32/5_5575768a8748004e209b776fc1b2916d.png) [@marc](https://bisq.community/u/marc)\
**Post date:** [January 12, 2017, 7:27pm UTC](https://bisq.community/t/forum-sign-ups-might-be-broken/1135/1 "2017-01-12T19:27:21Z")

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At least four users have been complaining about not receiving confirmation mails after signing-up. At least one of them tried multiple email addresses.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [January 12, 2017, 11:58pm UTC](https://bisq.community/t/forum-sign-ups-might-be-broken/1135/2 "2017-01-12T23:58:47Z")

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The mailing service used for the Forum had issues today. It should be resolved already and our webmaster will look into it tomorrow.

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**Author:** ![Global\_Mod](https://bisq.community/user_avatar/bisq.community/global_mod/32/19_2.png) [@Global\_Mod](https://bisq.community/u/Global_Mod)\
**Post date:** [January 13, 2017, 12:00am UTC](https://bisq.community/t/forum-sign-ups-might-be-broken/1135/3 "2017-01-13T00:00:58Z")

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Yes, we know. As Manfred said, we have some problems with our mailing service provider.  
We are monitoring closely the issue. Please forgive any inconvenience. D

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**Author:** ![filipc](https://bisq.community/letter_avatar/filipc/32/5_5575768a8748004e209b776fc1b2916d.png) [@filipc](https://bisq.community/u/filipc)\
**Post date:** [January 13, 2017, 1:30pm UTC](https://bisq.community/t/forum-sign-ups-might-be-broken/1135/4 "2017-01-13T13:30:38Z")

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Hi,  
I am the one who tried multiple services 🙂 and can confirm that it now works.  
Just received email confirmations to all 3 providers I tried.  
Namely: protonmail, icloud, gmail.

Thank you again for posting on my behalf when I couldn’t.

Have a nice day.

Filip

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**Author:** ![Global\_Mod](https://bisq.community/user_avatar/bisq.community/global_mod/32/19_2.png) [@Global\_Mod](https://bisq.community/u/Global_Mod)\
**Post date:** [January 13, 2017, 1:44pm UTC](https://bisq.community/t/forum-sign-ups-might-be-broken/1135/5 "2017-01-13T13:44:41Z")

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hi @filipc, thanks for the feedback, we think everything is working fine now 🙂

We are still working to completely understand the issue.

Please forgive any inconvenience