# Funds not deposited in bank **URL:** \ **Category:** Support\ **Created:** [January 15, 2018, 1:38pm UTC](https://bisq.community/t/funds-not-deposited-in-bank/4452 "2018-01-15T13:38:13Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![margeem](https://bisq.community/letter_avatar/margeem/32/5_5575768a8748004e209b776fc1b2916d.png) [@margeem](https://bisq.community/u/margeem)\ **Post date:** [January 15, 2018, 1:38pm UTC](https://bisq.community/t/funds-not-deposited-in-bank/4452/1 "2018-01-15T13:38:13Z")
I sold a small amount of Bitcoin to use Bisq for the first time. The transaction remained ‘unconfirmed’ for 3 days, but now shows confirmed. However, the funds have not been deposited in my bank. What do I need to do? ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [January 15, 2018, 2:21pm UTC](https://bisq.community/t/funds-not-deposited-in-bank/4452/2 "2018-01-15T14:21:42Z")
You need to open a dispute when the max trade period runs out. A button will show up once the trade period is over. ---
**Author:** ![margeem](https://bisq.community/letter_avatar/margeem/32/5_5575768a8748004e209b776fc1b2916d.png) [@margeem](https://bisq.community/u/margeem)\ **Post date:** [January 15, 2018, 3:09pm UTC](https://bisq.community/t/funds-not-deposited-in-bank/4452/3 "2018-01-15T15:09:08Z")
[https://bitaps.com/e5b41c980c18faf21b188340578abbccbcd902ab6f20c04b3823476499ff73a9](https://bitaps.com/e5b41c980c18faf21b188340578abbccbcd902ab6f20c04b3823476499ff73a9) This is the transaction. It appears to have completed. I don’t see anywhere to start a dispute. ---
**Author:** ![shrike](https://bisq.community/letter_avatar/shrike/32/5_5575768a8748004e209b776fc1b2916d.png) [@shrike](https://bisq.community/u/shrike)\ **Post date:** [January 15, 2018, 3:23pm UTC](https://bisq.community/t/funds-not-deposited-in-bank/4452/4 "2018-01-15T15:23:58Z")
Ctrl-o or command-o for Mac. ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [January 15, 2018, 3:36pm UTC](https://bisq.community/t/funds-not-deposited-in-bank/4452/5 "2018-01-15T15:36:27Z")
Yes, but perhaps you should still wait for the trade period to end, as the buyer might send you his fiat payment in the meantime. ---
**Author:** ![margeem](https://bisq.community/letter_avatar/margeem/32/5_5575768a8748004e209b776fc1b2916d.png) [@margeem](https://bisq.community/u/margeem)\ **Post date:** [January 15, 2018, 3:37pm UTC](https://bisq.community/t/funds-not-deposited-in-bank/4452/6 "2018-01-15T15:37:33Z")
How do I know when the trade period has ended? ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [January 15, 2018, 3:49pm UTC](https://bisq.community/t/funds-not-deposited-in-bank/4452/7 "2018-01-15T15:49:12Z")
Well, what is the status of the trade? Go to your Portfolio and click on open trades, do you see your trade there? Click on it if you do. ---
**Author:** ![margeem](https://bisq.community/letter_avatar/margeem/32/5_5575768a8748004e209b776fc1b2916d.png) [@margeem](https://bisq.community/u/margeem)\ **Post date:** [January 15, 2018, 3:53pm UTC](https://bisq.community/t/funds-not-deposited-in-bank/4452/8 "2018-01-15T15:53:01Z")
My portfolio shows no trades-no open, no history. My available balance shows the amount of my trade, but fee has been taken from my balance. Does this mean that only the fee was transferred and the rest of the transaction didn’t occur? If so, it seems I should have the fee refunded to my account ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [January 15, 2018, 3:56pm UTC](https://bisq.community/t/funds-not-deposited-in-bank/4452/9 "2018-01-15T15:56:05Z")
That is pretty weird behavior. Trading fee is quite small and is mostly just mining fees, but you should provide your log file to @cbeams for example so he can investigate the issue and possibly refund you.