# Funds not received in my altcoin wallet **URL:** \ **Category:** Support\ **Created:** [September 21, 2025, 8:42pm UTC](https://bisq.community/t/funds-not-received-in-my-altcoin-wallet/13248 "2025-09-21T20:42:53Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![matrix](https://bisq.community/letter_avatar/matrix/32/5_5575768a8748004e209b776fc1b2916d.png) [@matrix](https://bisq.community/u/matrix)\ **Post date:** [September 21, 2025, 8:42pm UTC](https://bisq.community/t/funds-not-received-in-my-altcoin-wallet/13248/1 "2025-09-21T20:42:53Z")
I just did my first trade on Bisq from BTC to XMR (offer to buy XMR). Offer was taken, multiple confirmations appeared in Monero explorer (now 27) and I then approved the transaction. I checked the wallet that generated the main address I supplied the altcoin account in Bisq with and no funds were received. Where could the funds be and how can I access them? Thank you for any help you can offer. ---
**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\ **Post date:** [September 22, 2025, 10:19am UTC](https://bisq.community/t/funds-not-received-in-my-altcoin-wallet/13248/2 "2025-09-22T10:19:03Z")
Ify using a Blockchain explorer, you’re sure the funds were sent to the address they should be sent, then it’s up to syncing your wallet to get them found by your wallet, so you can use them. ---
**Author:** ![matrix](https://bisq.community/letter_avatar/matrix/32/5_5575768a8748004e209b776fc1b2916d.png) [@matrix](https://bisq.community/u/matrix)\ **Post date:** [September 22, 2025, 7:28pm UTC](https://bisq.community/t/funds-not-received-in-my-altcoin-wallet/13248/3 "2025-09-22T19:28:35Z")
The receiving wallet indicated it was synced, but I restored it from seed anyway and the funds showed up! Thank you for your help!