# Funds still locked and support ticket closed

**URL:** <https://bisq.community/t/funds-still-locked-and-support-ticket-closed/7560>\
**Category:** Support\
**Created:** [May 1, 2019, 11:06pm UTC](https://bisq.community/t/funds-still-locked-and-support-ticket-closed/7560 "2019-05-01T23:06:46Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![keo](https://bisq.community/letter_avatar/keo/32/5_5575768a8748004e209b776fc1b2916d.png) [@keo](https://bisq.community/u/keo)\
**Post date:** [May 8, 2019, 6:33pm UTC](https://bisq.community/t/funds-still-locked-and-support-ticket-closed/7560/6 "2019-05-08T18:33:09Z")

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The payout is OK and the funds should be with you. Try to delete your SPV-file under Settings/Network Info which should correct your wallet. If it does not work ask on the forum. I guess you might have to delete some of your db-files.

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_[View the full topic](https://bisq.community/t/funds-still-locked-and-support-ticket-closed/7560)._