# Having trouble getting account signed

**URL:** <https://bisq.community/t/having-trouble-getting-account-signed/9376>\
**Category:** Uncategorized\
**Created:** [May 1, 2020, 8:25pm UTC](https://bisq.community/t/having-trouble-getting-account-signed/9376 "2020-05-01T20:25:12Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![friedrice05](https://bisq.community/letter_avatar/friedrice05/32/5_5575768a8748004e209b776fc1b2916d.png) [@friedrice05](https://bisq.community/u/friedrice05)\
**Post date:** [May 1, 2020, 8:25pm UTC](https://bisq.community/t/having-trouble-getting-account-signed/9376/1 "2020-05-01T20:25:12Z")

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Hi. I’m having trouble getting my account signed. I’ve transacted with two people now, who’ve had signed accounts, and my account is still unsigned. Can someone help?

I’m a seller and I’ve tried being maker and taker. does this make a difference?

 ![Untitled](https://bisq.community/uploads/default/original/2X/2/2c085ea676c2f2b0ee27e81159d74d4f70ace71a.png)

Thank you.

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [May 4, 2020, 1:19pm UTC](https://bisq.community/t/having-trouble-getting-account-signed/9376/2 "2020-05-04T13:19:42Z")

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Hi, I’ll DM you.

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**Author:** ![pw.ninja](https://bisq.community/letter_avatar/pw.ninja/32/5_5575768a8748004e209b776fc1b2916d.png) [@pw.ninja](https://bisq.community/u/pw.ninja)\
**Post date:** [March 8, 2022, 3:31pm UTC](https://bisq.community/t/having-trouble-getting-account-signed/9376/3 "2022-03-08T15:31:09Z")

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I am having the same issue as the author of this original post. Do you know a fix?

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**Author:** ![w000000t](https://bisq.community/user_avatar/bisq.community/w000000t/32/3124_2.png) [@w000000t](https://bisq.community/u/w000000t)\
**Post date:** [March 8, 2022, 9:45pm UTC](https://bisq.community/t/having-trouble-getting-account-signed/9376/4 "2022-03-08T21:45:41Z")

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The only way for an account to get signed, is to BUY at least 0.0025BTC from a signed and aged account, save some rare few issues where even when these conditions are met, the signing doesn’t occur and you are advised to delete and re-create the account (making sure the “salt” is different from the previous) and try again getting signed.  
This is why you see long time sellers, with 1000+ days old accounts, who are still unsigned.

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**Author:** ![pw.ninja](https://bisq.community/letter_avatar/pw.ninja/32/5_5575768a8748004e209b776fc1b2916d.png) [@pw.ninja](https://bisq.community/u/pw.ninja)\
**Post date:** [March 9, 2022, 4:43pm UTC](https://bisq.community/t/having-trouble-getting-account-signed/9376/5 "2022-03-09T16:43:47Z")

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Ok, I’m thinking I am having one of those rare issues. I bought an amount over 0.0025 BTC from a signed seller, and still nothing. I will try deleting the account and creating a new one and ensure the Salt is different.

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**Author:** ![w000000t](https://bisq.community/user_avatar/bisq.community/w000000t/32/3124_2.png) [@w000000t](https://bisq.community/u/w000000t)\
**Post date:** [March 9, 2022, 4:45pm UTC](https://bisq.community/t/having-trouble-getting-account-signed/9376/6 "2022-03-09T16:45:29Z")

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yes, I served a case a while ago where deleting and recreating the account could get it signed