# Help! Error after update

**URL:** <https://bisq.community/t/help-error-after-update/9100>\
**Category:** Support\
**Created:** [March 13, 2020, 6:32pm UTC](https://bisq.community/t/help-error-after-update/9100 "2020-03-13T18:32:25Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![SGA07](https://bisq.community/letter_avatar/sga07/32/6_22734026db12803ebb3e059622ac3534.png) [@SGA07](https://bisq.community/u/SGA07)\
**Post date:** [March 13, 2020, 6:32pm UTC](https://bisq.community/t/help-error-after-update/9100/1 "2020-03-13T18:32:26Z")

</div>

Hello,  
My Bisq did and update on march 11 or 12 not to sure 2020.  
After the update I am unable to buy, sell or withdraw my funds.

Every time I try to do a transaction the following message appears. **"You need to wait until you are fully connected to the network. That might take up to about 2 minutes at startup."**

I have waited hours, restarted my computer and I still see the issue.

Help!!!

---

<div class="post-metadata">

**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/6_22734026db12803ebb3e059622ac3534.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [March 13, 2020, 10:49pm UTC](https://bisq.community/t/help-error-after-update/9100/2 "2020-03-13T22:49:32Z")

</div>

Hi, is this v.1.2.8? Please [try v.1.2.7](https://github.com/bisq-network/bisq/releases/tag/v1.2.7) instead for now.

---

<div class="post-metadata">

**Author:** ![SGA07](https://bisq.community/letter_avatar/sga07/32/6_22734026db12803ebb3e059622ac3534.png) [@SGA07](https://bisq.community/u/SGA07)\
**Post date:** [March 14, 2020, 2:03pm UTC](https://bisq.community/t/help-error-after-update/9100/3 "2020-03-14T14:03:26Z")

</div>

I am running 1.2.7.

---

<div class="post-metadata">

**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/6_22734026db12803ebb3e059622ac3534.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [March 14, 2020, 3:33pm UTC](https://bisq.community/t/help-error-after-update/9100/4 "2020-03-14T15:33:56Z")

</div>

This sounds like issues with your connection. Can you try to go to SETTINGS \> NETWORK INFO, click OPEN TOR SETTINGS and the DELETE OUTDATED TOR FILES AND SHUT DOWN.

---

<div class="post-metadata">

**Author:** ![SGA07](https://bisq.community/letter_avatar/sga07/32/6_22734026db12803ebb3e059622ac3534.png) [@SGA07](https://bisq.community/u/SGA07)\
**Post date:** [March 14, 2020, 4:23pm UTC](https://bisq.community/t/help-error-after-update/9100/5 "2020-03-14T16:23:31Z")

</div>

It didn’t work.

What does DELETE SPV FILE AND RESYNC do? you think that might help?

---

<div class="post-metadata">

**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/6_22734026db12803ebb3e059622ac3534.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [March 16, 2020, 3:10pm UTC](https://bisq.community/t/help-error-after-update/9100/6 "2020-03-16T15:10:59Z")

</div>

It resyncs your btc wallet. I don’t think it’d be much of help here. I’ll share this post on the #support channel on the [Bisq Keybase Team](https://keybase.io/team/bisq).

---

<div class="post-metadata">

**Author:** ![SGA07](https://bisq.community/letter_avatar/sga07/32/6_22734026db12803ebb3e059622ac3534.png) [@SGA07](https://bisq.community/u/SGA07)\
**Post date:** [March 16, 2020, 3:47pm UTC](https://bisq.community/t/help-error-after-update/9100/7 "2020-03-16T15:47:11Z")

</div>

What if I uninstall and install bisq again?

Thank You.  
Let me know if they say anything there.

---

<div class="post-metadata">

**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/6_22734026db12803ebb3e059622ac3534.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [March 16, 2020, 3:54pm UTC](https://bisq.community/t/help-error-after-update/9100/8 "2020-03-16T15:54:13Z")

</div>

Make sure you have a backup. This message suggest an issue with your connection though.

---

<div class="post-metadata">

**Author:** ![SGA07](https://bisq.community/letter_avatar/sga07/32/6_22734026db12803ebb3e059622ac3534.png) [@SGA07](https://bisq.community/u/SGA07)\
**Post date:** [March 19, 2020, 12:36am UTC](https://bisq.community/t/help-error-after-update/9100/9 "2020-03-19T00:36:20Z")

</div>

There was another update to 1.2.9 and that fixed the issue!!

Thanks for all the help.

---

<div class="post-metadata">

**Author:** ![SGA07](https://bisq.community/letter_avatar/sga07/32/6_22734026db12803ebb3e059622ac3534.png) [@SGA07](https://bisq.community/u/SGA07)\
**Post date:** [April 14, 2020, 1:56pm UTC](https://bisq.community/t/help-error-after-update/9100/10 "2020-04-14T13:56:44Z")

</div>

Hello, I keep having this issue. sometimes I DELETE SPV FILE AND RESYNC in network setting and that fixes the issue. This time is not fixing it. this is very frustrating. I am thinking to uninstall and reinstall bisq again but I want my accounts age. any advise??

---

<div class="post-metadata">

**Author:** ![SGA07](https://bisq.community/letter_avatar/sga07/32/6_22734026db12803ebb3e059622ac3534.png) [@SGA07](https://bisq.community/u/SGA07)\
**Post date:** [April 14, 2020, 2:02pm UTC](https://bisq.community/t/help-error-after-update/9100/11 "2020-04-14T14:02:28Z")

</div>

Right now I am in the middle of a trade. I received the payment but I can’t confirm the payment every time i click on it a get the message **"You need to wait until you are fully connected to the network. That might take up to about 2 minutes at startup."**

---

<div class="post-metadata">

**Author:** ![Bayernator](https://bisq.community/user_avatar/bisq.community/bayernator/32/2515_2.png) [@Bayernator](https://bisq.community/u/Bayernator)\
**Post date:** [April 14, 2020, 3:24pm UTC](https://bisq.community/t/help-error-after-update/9100/12 "2020-04-14T15:24:26Z")

</div>

Hey there, this sounds like a Tor connectivity issue. Others users have reported similar problems. Would you be able to send me your bisq.log file in a private message. I will then forward this to the dev team to investigate!

Bayer
