# Help the Noob for a Prize!

**URL:** <https://bisq.community/t/help-the-noob-for-a-prize/7110>\
**Category:** Support\
**Created:** [February 22, 2019, 1:22pm UTC](https://bisq.community/t/help-the-noob-for-a-prize/7110 "2019-02-22T13:22:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Noob](https://bisq.community/letter_avatar/noob/32/5_5575768a8748004e209b776fc1b2916d.png) [@Noob](https://bisq.community/u/Noob)\
**Post date:** [February 22, 2019, 1:22pm UTC](https://bisq.community/t/help-the-noob-for-a-prize/7110/1 "2019-02-22T13:22:24Z")

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Trade ID: QGBAFWA

Help!

Initially sent too much thinking miner fee not included…  
tx:31cde266f0fe8ff932fb0bab0d7a9fa231b3852a63f5f906d01050c166e28656  
had to follow up with:  
tx:8f58679d73d5c64e30fd6aa68293b450ee6598a6aad356add2bfc6b311bee795  
to complete trade…!  
am willing to pay a helpers fee of 1% for getting my initial funds back.  
Cheers,  
Noob

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**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [February 24, 2019, 12:21pm UTC](https://bisq.community/t/help-the-noob-for-a-prize/7110/2 "2019-02-24T12:21:51Z")

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As far as I can see these transactions are non-existent on Bitcoin network. It could be that they never confirmed. Try withdrawing your funds with cmd+e and deleting the SPV chain file in Settings if you can’t see your funds there.

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**Author:** ![Noob](https://bisq.community/letter_avatar/noob/32/5_5575768a8748004e209b776fc1b2916d.png) [@Noob](https://bisq.community/u/Noob)\
**Post date:** [February 25, 2019, 11:01am UTC](https://bisq.community/t/help-the-noob-for-a-prize/7110/3 "2019-02-25T11:01:23Z")

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I am pleased to report complete refund from the same person with which I can complete a further trade with now - wow this works really well!