# How do I know the transaction is released or cancelled after the dispute? **URL:** \ **Category:** Support\ **Created:** [January 28, 2017, 12:54am UTC](https://bisq.community/t/how-do-i-know-the-transaction-is-released-or-cancelled-after-the-dispute/1427 "2017-01-28T00:54:08Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![johnyj](https://bisq.community/letter_avatar/johnyj/32/5_5575768a8748004e209b776fc1b2916d.png) [@johnyj](https://bisq.community/u/johnyj)\ **Post date:** [January 28, 2017, 12:54am UTC](https://bisq.community/t/how-do-i-know-the-transaction-is-released-or-cancelled-after-the-dispute/1427/1 "2017-01-28T00:54:08Z")
I received a strange bitcoin sell order where it took almost 20 hours for bitcoin to deposit into bitsqure, and the seller even fired a dispute after a day. But then I paid the bitcoin seller and he was not able to release the coins due to coins are in the dispute phase Then I provided all the requested evidence of the payment and today I opened bitsquare client, just discovered that the case is closed, but where is the bitcoin, is it released to me or returned to the seller? Where can I check that? The balance of my account does not change after the trade is closed, it is the same as yesterday. And in transaction record I could not find any received bitcoins ---
**Author:** ![johnyj](https://bisq.community/letter_avatar/johnyj/32/5_5575768a8748004e209b776fc1b2916d.png) [@johnyj](https://bisq.community/u/johnyj)\ **Post date:** [January 28, 2017, 12:55am UTC](https://bisq.community/t/how-do-i-know-the-transaction-is-released-or-cancelled-after-the-dispute/1427/2 "2017-01-28T00:55:46Z")
Ticket closed on 27.01.2017 17:39:08 Summary: BTC Buyer/offerer delivered tamper proof evidence: No BTC Buyer/offerer did ID verification: No BTC Buyer/offerer did screencast or video: No Payout amount for BTC buyer: 0.18 BTC Payout amount for BTC seller: 0.01 BTC Arbitrator’s dispute fee: 0.00 BTC ## Summary notes: Deposit too too long for getting in blockchain… Above is from the dispute log, obviously it is wrong since I have provided screenshot of the payment ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [January 28, 2017, 5:03pm UTC](https://bisq.community/t/how-do-i-know-the-transaction-is-released-or-cancelled-after-the-dispute/1427/3 "2017-01-28T17:03:31Z")
Can u PM me the trade ID? You should see the tx in the funds/transactions screen as well if u click on the trade ID it opens a popup with all info. There u can click on the deposit tx and see the connected payout tx. ---
**Author:** ![johnyj](https://bisq.community/letter_avatar/johnyj/32/5_5575768a8748004e209b776fc1b2916d.png) [@johnyj](https://bisq.community/u/johnyj)\ **Post date:** [January 29, 2017, 1:46am UTC](https://bisq.community/t/how-do-i-know-the-transaction-is-released-or-cancelled-after-the-dispute/1427/4 "2017-01-29T01:46:11Z")
4f57024a is the trade ID. I’m expecting to see a “multisig payout” type of transaction just like those successful trades before, but there is none ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [January 29, 2017, 7:01pm UTC](https://bisq.community/t/how-do-i-know-the-transaction-is-released-or-cancelled-after-the-dispute/1427/5 "2017-01-29T19:01:45Z")
I re-opened and did the payout again. hope now it worked. can u start the app to check? ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [January 29, 2017, 7:02pm UTC](https://bisq.community/t/how-do-i-know-the-transaction-is-released-or-cancelled-after-the-dispute/1427/6 "2017-01-29T19:02:23Z")
If there are still issues ping me by email ([manfred@bitsquare.io](mailto:manfred@bitsquare.io)). ---
**Author:** ![johnyj](https://bisq.community/letter_avatar/johnyj/32/5_5575768a8748004e209b776fc1b2916d.png) [@johnyj](https://bisq.community/u/johnyj)\ **Post date:** [January 30, 2017, 1:02am UTC](https://bisq.community/t/how-do-i-know-the-transaction-is-released-or-cancelled-after-the-dispute/1427/7 "2017-01-30T01:02:22Z")
Nothing new in my client, still 2 transactions from 24th Jan, secure deposit and offer fee, no sign of payout transaction