# How long should it take for an arbitrator to make an initial contact?

**URL:** <https://bisq.community/t/how-long-should-it-take-for-an-arbitrator-to-make-an-initial-contact/5170>\
**Category:** Support\
**Created:** [April 6, 2018, 2:34pm UTC](https://bisq.community/t/how-long-should-it-take-for-an-arbitrator-to-make-an-initial-contact/5170 "2018-04-06T14:34:25Z")\
**Posts on this page:** 1\
**Showing post:** 23

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**Author:** ![keo](https://bisq.community/letter_avatar/keo/32/5_5575768a8748004e209b776fc1b2916d.png) [@keo](https://bisq.community/u/keo)\
**Post date:** [April 8, 2018, 6:32pm UTC](https://bisq.community/t/how-long-should-it-take-for-an-arbitrator-to-make-an-initial-contact/5170/23 "2018-04-08T18:32:34Z")

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Hi.  
As far as I can see the payout multisig went as it should. Any other problems I am not competent to deal with. I suggest to contact a developer to get the remaining fund out. Before check the wallet balance. It may be that the balance is correct and the app is simply displaying a wrong message. In this case one can deleted part of the database which is corrupted. First take a backup of course. See: [Switching to a new data directory](https://bisq.community/t/switching-to-a-new-data-directory/1697)

Keo

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