# How to proceed? **URL:** \ **Category:** Support\ **Created:** [August 20, 2019, 10:14pm UTC](https://bisq.community/t/how-to-proceed/8274 "2019-08-20T22:14:42Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![m2567](https://bisq.community/letter_avatar/m2567/32/5_5575768a8748004e209b776fc1b2916d.png) [@m2567](https://bisq.community/u/m2567)\ **Post date:** [August 20, 2019, 10:14pm UTC](https://bisq.community/t/how-to-proceed/8274/1 "2019-08-20T22:14:42Z")
hi… since yesterday i am trying to buy 0,1 BTC, but it´s stucked in “waiting for blockchain confirmation” and i dont know what to do please can some adm help me? transaction ID sipeabv-49ef1123-088a-4d7a-951d-1c997775e106-115 thanks ---
**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\ **Post date:** [August 21, 2019, 12:18am UTC](https://bisq.community/t/how-to-proceed/8274/2 "2019-08-21T00:18:55Z")
I’d try to verify that the transaction has been broadcast at all. Try to see if it’s in the mempool and restart the application. This thread can be of help if the transaction hasn’t been broadcast: [[ISSUE] Transaction not being broadcast](https://bisq.community/t/issue-transaction-not-being-broadcast/8135). ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [August 21, 2019, 5:02am UTC](https://bisq.community/t/how-to-proceed/8274/3 "2019-08-21T05:02:22Z")
It would be interesting to know how much fees were used for the tx. ---
**Author:** ![m2567](https://bisq.community/letter_avatar/m2567/32/5_5575768a8748004e209b776fc1b2916d.png) [@m2567](https://bisq.community/u/m2567)\ **Post date:** [August 21, 2019, 1:10pm UTC](https://bisq.community/t/how-to-proceed/8274/4 "2019-08-21T13:10:21Z")
guys, i still dont know what to do to proceed… here are 2 images, with the taxes and everything: > **[1 hosted at ImgBB](https://ibb.co/VqTpCff)** > > Image 1 hosted in ImgBB > **[2 hosted at ImgBB](https://ibb.co/yRPv3Bd)** > > Image 2 hosted in ImgBB I dont know what tax is missing to be paid, and what tax i already payed… i would appreciate any help to proceed with this transaction… thanks ---
**Author:** ![m2567](https://bisq.community/letter_avatar/m2567/32/5_5575768a8748004e209b776fc1b2916d.png) [@m2567](https://bisq.community/u/m2567)\ **Post date:** [August 21, 2019, 2:55pm UTC](https://bisq.community/t/how-to-proceed/8274/5 "2019-08-21T14:55:02Z")
help please, adm ---
**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\ **Post date:** [August 21, 2019, 3:14pm UTC](https://bisq.community/t/how-to-proceed/8274/6 "2019-08-21T15:14:39Z")
Your transaction to take the offer doesn’t seem to have been broadcast. Can you check if it on a block explorer? ---
**Author:** ![m2567](https://bisq.community/letter_avatar/m2567/32/5_5575768a8748004e209b776fc1b2916d.png) [@m2567](https://bisq.community/u/m2567)\ **Post date:** [August 21, 2019, 4:18pm UTC](https://bisq.community/t/how-to-proceed/8274/7 "2019-08-21T16:18:40Z")
i need to know how much (btc) i have to transfer and to what adress… its very complex to understand and pay this taxes ---
**Author:** ![m2567](https://bisq.community/letter_avatar/m2567/32/5_5575768a8748004e209b776fc1b2916d.png) [@m2567](https://bisq.community/u/m2567)\ **Post date:** [August 21, 2019, 4:21pm UTC](https://bisq.community/t/how-to-proceed/8274/8 "2019-08-21T16:21:45Z")
in “funds” / “transactions” it says that i already payed 0,00010560 in taxes… but when i click on the transaction ID it says “transatcion not found”… i cant understand this > **[3 hosted at ImgBB](https://ibb.co/k9CkY80)** > > Image 3 hosted in ImgBB ---
**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\ **Post date:** [August 21, 2019, 8:27pm UTC](https://bisq.community/t/how-to-proceed/8274/9 "2019-08-21T20:27:02Z")
Could you begin by opening a dispute by pressing cmd/ctrl+o on the open trades tab? ---
**Author:** ![m2567](https://bisq.community/letter_avatar/m2567/32/5_5575768a8748004e209b776fc1b2916d.png) [@m2567](https://bisq.community/u/m2567)\ **Post date:** [August 22, 2019, 2:59am UTC](https://bisq.community/t/how-to-proceed/8274/10 "2019-08-22T02:59:30Z")
i will try that… thanks ---
**Author:** ![m2567](https://bisq.community/letter_avatar/m2567/32/5_5575768a8748004e209b776fc1b2916d.png) [@m2567](https://bisq.community/u/m2567)\ **Post date:** [September 2, 2019, 8:17pm UTC](https://bisq.community/t/how-to-proceed/8274/11 "2019-09-02T20:17:50Z")
my arbitrator dont answer my messages… i want the taxes that i paid back ---
**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\ **Post date:** [September 3, 2019, 8:52pm UTC](https://bisq.community/t/how-to-proceed/8274/12 "2019-09-03T20:52:36Z")
@m2567 you can request a refund of your trading fees here: > ---
**Author:** ![m2567](https://bisq.community/letter_avatar/m2567/32/5_5575768a8748004e209b776fc1b2916d.png) [@m2567](https://bisq.community/u/m2567)\ **Post date:** [September 5, 2019, 12:15pm UTC](https://bisq.community/t/how-to-proceed/8274/13 "2019-09-05T12:15:53Z")
hi i gave up… i just want to withdraw the money from bisq to my wallet… and even this transaction cant be done i can only receive funds in bisq… never withdraw… why is that happening??? here is the print link: [https://uploaddeimagens.com.br/imagens/sem\_titulo-png-45f7f820-2cc1-479f-ae82-64aed62e7b91](https://uploaddeimagens.com.br/imagens/sem_titulo-png-45f7f820-2cc1-479f-ae82-64aed62e7b91)