# I can´t use my bisq account/wallet

**URL:** <https://bisq.community/t/i-can-t-use-my-bisq-account-wallet/10886>\
**Category:** Support\
**Created:** [June 5, 2021, 1:39pm UTC](https://bisq.community/t/i-can-t-use-my-bisq-account-wallet/10886 "2021-06-05T13:39:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Blockbert](https://bisq.community/letter_avatar/blockbert/32/6_22734026db12803ebb3e059622ac3534.png) [@Blockbert](https://bisq.community/u/Blockbert)\
**Post date:** [June 5, 2021, 1:39pm UTC](https://bisq.community/t/i-can-t-use-my-bisq-account-wallet/10886/1 "2021-06-05T13:39:52Z")

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I have used bisq so far on a cumputer and needed a password to log into the app. now i have a new computer and i have used the backupfile to access my old account, but now i have my btc on the balance but i dont need to enter my password when i start the application and i cant sell or by any btc … i allways get this message. :  
org.bitcoinj.core.ECKey$KeyIsEncryptedException … can someone tell me what to do …  
Thx for help

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**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\
**Post date:** [June 5, 2021, 10:10pm UTC](https://bisq.community/t/i-can-t-use-my-bisq-account-wallet/10886/2 "2021-06-05T22:10:07Z")

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Hi what version are you using? Maybe you need to upgrade to the latest version that is v1.6.5

You can turn the password on and off in the section \> Account \> Wallet Password