# I tried to take an offer and failed (I paid taker fee, how to recover?) **URL:** \ **Category:** Support\ **Created:** [December 13, 2016, 12:32am UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998 "2016-12-13T00:32:19Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![leo](https://bisq.community/letter_avatar/leo/32/5_5575768a8748004e209b776fc1b2916d.png) [@leo](https://bisq.community/u/leo)\ **Post date:** [December 13, 2016, 12:32am UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998/1 "2016-12-13T00:32:20Z")
See the screenshots to understand the problem: ![](https://bisq.community/uploads/default/original/1X/cf72a1d05b3af93b1374cbe011d35b6431c83c17.png) ![](https://bisq.community/uploads/default/original/1X/8bceaabaa31c69cdc264fbb4a2078c9e1cad8bb7.png) ![](https://bisq.community/uploads/default/original/1X/1737903b70b27955c09042b290299794dac9b581.png) How to recover the taker fee? ---
**Author:** ![leo](https://bisq.community/letter_avatar/leo/32/5_5575768a8748004e209b776fc1b2916d.png) [@leo](https://bisq.community/u/leo)\ **Post date:** [December 13, 2016, 12:35am UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998/2 "2016-12-13T00:35:20Z")
It happened two times. ---
**Author:** ![leo](https://bisq.community/letter_avatar/leo/32/5_5575768a8748004e209b776fc1b2916d.png) [@leo](https://bisq.community/u/leo)\ **Post date:** [December 13, 2016, 12:58am UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998/3 "2016-12-13T00:58:09Z")
I tried three time to take the offer and it failed. I think it’s a Bitsquare bug. I hope to recover the taker fee. ![](https://bisq.community/uploads/default/original/1X/a26c1f69cb501403d7e21ad0c54281619d47eeb3.png) ---
**Author:** ![WhiteOutMashups](https://bisq.community/letter_avatar/whiteoutmashups/32/5_5575768a8748004e209b776fc1b2916d.png) [@WhiteOutMashups](https://bisq.community/u/WhiteOutMashups)\ **Post date:** [December 14, 2016, 3:03am UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998/4 "2016-12-14T03:03:16Z")
Is this forum still active? ---
**Author:** ![marc](https://bisq.community/letter_avatar/marc/32/5_5575768a8748004e209b776fc1b2916d.png) [@marc](https://bisq.community/u/marc)\ **Post date:** [December 14, 2016, 4:14pm UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998/5 "2016-12-14T16:14:16Z")
Hey leo, you’ll have to wait for Manfred to reply. There’s a lot of stuff going on at the moment, so it might take a little longer to reply. Please be patient. You’re using experimental software (beta) and bugs can happen. Your money’s not lost though. Are you using the latest software version? You or your expected trade partner might use different versions. Please make sure your software is up-to-date. The latest version is 0.4.9.8 ---
**Author:** ![marc](https://bisq.community/letter_avatar/marc/32/5_5575768a8748004e209b776fc1b2916d.png) [@marc](https://bisq.community/u/marc)\ **Post date:** [December 14, 2016, 4:15pm UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998/6 "2016-12-14T16:15:06Z")
Sure, I guess everyone’s pretty busy atm. ---
**Author:** ![leo](https://bisq.community/letter_avatar/leo/32/5_5575768a8748004e209b776fc1b2916d.png) [@leo](https://bisq.community/u/leo)\ **Post date:** [December 14, 2016, 4:39pm UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998/7 "2016-12-14T16:39:15Z")
Hi marc, Yes, I’m using the latest version 0.4.9.8. Maybe the person I was trying to trade is using an old version of the software. I just would like to receive back the trade fees I paid. Thanks, Leonardo Costa ---
**Author:** ![marc](https://bisq.community/letter_avatar/marc/32/5_5575768a8748004e209b776fc1b2916d.png) [@marc](https://bisq.community/u/marc)\ **Post date:** [December 14, 2016, 5:54pm UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998/8 "2016-12-14T17:54:56Z")
Leo, post an address and I’ll send you the fees. That’s 0.003, right? ---
**Author:** ![leo](https://bisq.community/letter_avatar/leo/32/5_5575768a8748004e209b776fc1b2916d.png) [@leo](https://bisq.community/u/leo)\ **Post date:** [December 14, 2016, 6:20pm UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998/9 "2016-12-14T18:20:04Z")
Hi marc, Yes, so it’s 0.009, because I tried three times and failed. Address: 3M5bymLydEGcQ9JkaqRVPtCfhEqcNAKKzE ---
**Author:** ![marc](https://bisq.community/letter_avatar/marc/32/5_5575768a8748004e209b776fc1b2916d.png) [@marc](https://bisq.community/u/marc)\ **Post date:** [December 14, 2016, 6:26pm UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998/10 "2016-12-14T18:26:48Z")
taker fee is 0.001, so 0.003 ---
**Author:** ![leo](https://bisq.community/letter_avatar/leo/32/5_5575768a8748004e209b776fc1b2916d.png) [@leo](https://bisq.community/u/leo)\ **Post date:** [December 14, 2016, 6:35pm UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998/11 "2016-12-14T18:35:02Z")
Ok, I received it, Thanks marc. ---
**Author:** ![Trade2Day](https://bisq.community/letter_avatar/trade2day/32/5_5575768a8748004e209b776fc1b2916d.png) [@Trade2Day](https://bisq.community/u/Trade2Day)\ **Post date:** [December 29, 2016, 5:43pm UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998/12 "2016-12-29T17:43:03Z")
Yes… The last couple of weeks I had several SUCCESSFUL transaction. Yesterday I had 2 fail in this same way. (Dec 28th) And today I had 1 fail. (Dec 29th) I’ve had zero successful transactions since Dec 26th. So I’m thinking something changed on or around Dec 27th. ---
**Author:** ![herm](https://bisq.community/letter_avatar/herm/32/5_5575768a8748004e209b776fc1b2916d.png) [@herm](https://bisq.community/u/herm)\ **Post date:** [December 30, 2016, 8:34am UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998/13 "2016-12-30T08:34:43Z")
I had 1 SUCCESSFUL transaction yesterday (the 29th) and 4 FAILED. Haven’t been able to do a successful transaction since yesterday. So I don’t think it’s something that changed on the 27th. ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [December 30, 2016, 10:57am UTC](https://bisq.community/t/i-tried-to-take-an-offer-and-failed-i-paid-taker-fee-how-to-recover/998/14 "2016-12-30T10:57:58Z")
I will look into it as soon I am back home…