# Issue with the "payment received" button

**URL:** <https://bisq.community/t/issue-with-the-payment-received-button/8269>\
**Category:** Development\
**Created:** [August 20, 2019, 1:54pm UTC](https://bisq.community/t/issue-with-the-payment-received-button/8269 "2019-08-20T13:54:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Arbitrator2](https://bisq.community/letter_avatar/arbitrator2/32/6_22734026db12803ebb3e059622ac3534.png) [@Arbitrator2](https://bisq.community/u/Arbitrator2)\
**Post date:** [August 20, 2019, 1:54pm UTC](https://bisq.community/t/issue-with-the-payment-received-button/8269/1 "2019-08-20T13:54:05Z")

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Hi, lately there have been a lot of issues with people not being able to confirm that they have indeed received the payment from the other party of the trade. I’m not quite sure why that may be. just informing.

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/6_22734026db12803ebb3e059622ac3534.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [August 20, 2019, 6:08pm UTC](https://bisq.community/t/issue-with-the-payment-received-button/8269/2 "2019-08-20T18:08:13Z")

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Can you be more specific?

- Can they see the button to confirm that they’ve received payment?
- Are they unable to click it?
- Nothing happens when they click it?

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<div class="post-metadata">

**Author:** ![Arbitrator2](https://bisq.community/letter_avatar/arbitrator2/32/6_22734026db12803ebb3e059622ac3534.png) [@Arbitrator2](https://bisq.community/u/Arbitrator2)\
**Post date:** [August 21, 2019, 9:14am UTC](https://bisq.community/t/issue-with-the-payment-received-button/8269/3 "2019-08-21T09:14:52Z")

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I wasn’t able to get much information but I believe the button is just faded out therefore they can’t click on it. Pretty much all of them have been on XMR/BTC trades