# Keo's new arbitration address **URL:** \ **Category:** Support\ **Created:** [August 25, 2019, 12:00pm UTC](https://bisq.community/t/keos-new-arbitration-address/8296 "2019-08-25T12:00:20Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [August 25, 2019, 12:00pm UTC](https://bisq.community/t/keos-new-arbitration-address/8296/1 "2019-08-25T12:00:20Z")
Our arbitrator Keo will have a new onion address from now on, exihmfza5343eh7q.onion He will still solve the previously open disputes of course, under his older account. ---
**Author:** ![zedzeroth](https://bisq.community/letter_avatar/zedzeroth/32/5_5575768a8748004e209b776fc1b2916d.png) [@zedzeroth](https://bisq.community/u/zedzeroth)\ **Post date:** [August 28, 2019, 5:33am UTC](https://bisq.community/t/keos-new-arbitration-address/8296/2 "2019-08-28T05:33:50Z")
Edit: Keo has responded on Bisq now. Thanks Hi there. Are you sure that Keo can still access his old account? I contacted him by email and he replied saying that he can’t see a dispute that’s linked to his old onion address. That was 3 days ago and so far he hasn’t responded further either at the dispute or via email. I have tried reopening the dispute with CTRL+O and contacting him again by email. Any ideas what’s going on? Thanks 🙂 ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [September 2, 2019, 1:26pm UTC](https://bisq.community/t/keos-new-arbitration-address/8296/3 "2019-09-02T13:26:14Z")
He is traveling at the moment, I think. He might not respond quickly. I think he should be able to see the older disputes, although I don’t exactly know his situation. Hopefully it will be resolved when he gets back.