# Launch Bisq after almost three years - not working **URL:** \ **Category:** Support\ **Created:** [December 4, 2020, 8:59am UTC](https://bisq.community/t/launch-bisq-after-almost-three-years-not-working/10018 "2020-12-04T08:59:04Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![DogWolf](https://bisq.community/letter_avatar/dogwolf/32/6_22734026db12803ebb3e059622ac3534.png) [@DogWolf](https://bisq.community/u/DogWolf)\ **Post date:** [December 4, 2020, 8:59am UTC](https://bisq.community/t/launch-bisq-after-almost-three-years-not-working/10018/1 "2020-12-04T08:59:04Z")
Hello. Please me help, I am desperate. đŸ€ I had Bisq installed on older computer (Windows 8.1) from December 2017. The last time when I turned on the program was be approx 19.february.2018. In Bisq built-in wallet, I have some small money in Bitcoin currency. đŸ˜Ș I have made backups direct from Bisq interface from December 2017 and February 2018. The last backup have name “bisq\_backup\_2018-02-19-XXXXXX” (X - some number). I remember that I typed passwords? (protection for wallet?) somewhere in Bisq
 I have this passwords noticed. Yesterday I tried to run Bisq after almost three years. â˜č I created a backup before running Bisq, I backuped both directory C:\users\dogwolf\appdata\local\Bisq\ and C:\users\dogwolf\appdata\roaming\Bisq\ Of course, I assumed that the three old years program would not work. â˜č I run the old Bisq on, program started running but remained standing and wrote: “Couldn’t make a Tor connection.” I uninstalled old Bisq and deleted folders (I have a backups of these folders) C:\users\dogwolf\appdata\local\Bisq and C:\users\dogwolf\appdata\romaing\Bisq and install new Bisq from webpage. I run the new Bisq, program started successfully and I closed Bisq. From my manually backup C:\old\_bisq\_backup\appdata\roaming\Bisq\btc\_mainnet\wallet I copy file “bisq\_BTC.wallet” to: C:\user\dogwolf\appdata\roaming\Bisq\btc\_mainnet\wallet. I don’t remember if I deleting bisq.spvchain file. Next
 I run new Bisq, the program works, but I had “no money in my wallet”, it is possible that the program also reported an error with the some XML document
 After 1 minute I turn off Bisq and deleted bisq.spvchain and run program on again. Later, I Delete SPV file and resync from button on the Network info tab of the Settings in Bisq interface. **After my experiments, if I tried to run the program, new Bisq will not start but it is stopped on startup screen with text: “Connecting to Bitcoin network
” with no result.** I assume that I need to uninstall new Bisq and delete both directories with data in “appdata” and install new Bisq again. **But I need to restore my old wallet from my backup (from old Bisq 2018) to new Bisq.** **(As I wrote above, old Bisq of February 2018 will not start.)** Can you please help me? How restore an old wallet from backups? I don’t want to lose my small money in BTC. Thank you for help. ---
**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\ **Post date:** [December 4, 2020, 10:01am UTC](https://bisq.community/t/launch-bisq-after-almost-three-years-not-working/10018/2 "2020-12-04T10:01:07Z")
It think that the best to retrieve your BTC is to get the private keys and export them to another wallet (i.e. Electrum). Try the key shortcut ctrl+E. ---
**Author:** ![DogWolf](https://bisq.community/letter_avatar/dogwolf/32/6_22734026db12803ebb3e059622ac3534.png) [@DogWolf](https://bisq.community/u/DogWolf)\ **Post date:** [December 5, 2020, 1:12pm UTC](https://bisq.community/t/launch-bisq-after-almost-three-years-not-working/10018/3 "2020-12-05T13:12:59Z")
Hello. I’m a little advanced. In past I am used Bisq 0.65. I install new Bisq to second computer. I copy “tor” folder from new Bisq appdata\Bisq\btc\_mainnet\ to old computer with Bisq 0.65. In old Bisq I deteled bisq.spvchain. I run old Bisq. Old Bisq started and ask for enter my password
a typed password. In old Bisq I see 0 BTC in wallet. I decrypt wallet. I used ALT+J and I copy text with seed as word and private key. But I have new problem. I install Electrum - I chose “new wallet” - “I alerdy have a seed” - check “BIP39 seed” and wrote my seed in field. Bud next step Electrum ask for three questions: ![electrum](https://bisq.community/uploads/default/original/2X/e/e03b60e056fd558c44f74b64899a7d2024357fb8.png) Can you help me please. ---
**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\ **Post date:** [December 7, 2020, 7:46am UTC](https://bisq.community/t/launch-bisq-after-almost-three-years-not-working/10018/4 "2020-12-07T07:46:03Z")
It’s got to be legacy addresses. ---
**Author:** ![DogWolf](https://bisq.community/letter_avatar/dogwolf/32/6_22734026db12803ebb3e059622ac3534.png) [@DogWolf](https://bisq.community/u/DogWolf)\ **Post date:** [December 12, 2020, 5:19pm UTC](https://bisq.community/t/launch-bisq-after-almost-three-years-not-working/10018/5 "2020-12-12T17:19:14Z")
Problem solved. I gained access to my funds. I chose “legacy(p2pkh) addresses” and "derivation path m/44’/0’/0’ in Electrum. Thank you “MnM” very much for help. I hope that this “topic” helps other people with the same problem.