# Locked funds after failed trade **URL:** \ **Category:** Support\ **Created:** [November 10, 2020, 9:20am UTC](https://bisq.community/t/locked-funds-after-failed-trade/9934 "2020-11-10T09:20:01Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![threehill](https://bisq.community/letter_avatar/threehill/32/6_22734026db12803ebb3e059622ac3534.png) [@threehill](https://bisq.community/u/threehill)\ **Post date:** [November 10, 2020, 9:20am UTC](https://bisq.community/t/locked-funds-after-failed-trade/9934/1 "2020-11-10T09:20:02Z")
Mediator writes: “we will need to cancel this trade. Please provide your bisq logs related to this issue” I did it. Then mediator writes: "Mediator node address: sjlho4zwp3gecspf.onion:9999 Summary notes: delayed payout tx is null -----BEGIN SIGNATURE----- 302c0214756a6bb40acaf7b024995f1c1ece6be9ef32902a0214380799db075a0d2bb642652947e4ddbc81292184 -----END SIGNATURE----- Next steps: Open trade and accept or reject suggestion from mediator" But I didn´t get any suggestion and the mediator hasn’t responded in two days. What should I do to get back my locked funds? ---
**Author:** ![Bayernator](https://bisq.community/user_avatar/bisq.community/bayernator/32/2515_2.png) [@Bayernator](https://bisq.community/u/Bayernator)\ **Post date:** [November 10, 2020, 4:03pm UTC](https://bisq.community/t/locked-funds-after-failed-trade/9934/2 "2020-11-10T16:03:56Z")
You’ll want to accept that suggestion. The trade failed to broadcast and therefore no funds were locked! It’s essentially a failed trade. You will only lose your fees which you can have reimbursed by opening an issue here: > **[bisq-network/support](https://github.com/bisq-network/support/issues)** > > s ---
**Author:** ![threehill](https://bisq.community/letter_avatar/threehill/32/6_22734026db12803ebb3e059622ac3534.png) [@threehill](https://bisq.community/u/threehill)\ **Post date:** [November 12, 2020, 8:56am UTC](https://bisq.community/t/locked-funds-after-failed-trade/9934/3 "2020-11-12T08:56:41Z")
Thank you for your advise! I moved it to the failed trades and I can’t see any locked funds now (when it was an open trade I could really see locked funds in bisq related to this trade which is strange). The problem now is that I get this warning few times a day and every time I start bisq: ![Capture21](https://bisq.community/uploads/default/original/2X/a/ad3468b846e62090b7e4075a93929342c339f78c.png) Is it just a bug then? ---
**Author:** ![Bayernator](https://bisq.community/user_avatar/bisq.community/bayernator/32/2515_2.png) [@Bayernator](https://bisq.community/u/Bayernator)\ **Post date:** [November 12, 2020, 4:34pm UTC](https://bisq.community/t/locked-funds-after-failed-trade/9934/4 "2020-11-12T16:34:11Z")
Okay it seems like the trade failed but the deposit did broadcast! Can you DM me that deposit Id please. ---
**Author:** ![dihesonit](https://bisq.community/letter_avatar/dihesonit/32/6_22734026db12803ebb3e059622ac3534.png) [@dihesonit](https://bisq.community/u/dihesonit)\ **Post date:** [November 20, 2020, 7:40pm UTC](https://bisq.community/t/locked-funds-after-failed-trade/9934/5 "2020-11-20T19:40:44Z")
Hi, I have the same experience - it happened today. I can´t open support tickets from failed trade (alt+o). Did You solve it? Thx ![image](https://bisq.community/uploads/default/original/2X/0/085c4db29e2530d7d60305accbf2e1d3c57c779f.png) ---
**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\ **Post date:** [November 21, 2020, 9:13am UTC](https://bisq.community/t/locked-funds-after-failed-trade/9934/6 "2020-11-21T09:13:45Z")
You should go to Keybase, I think that the only way to move this funds is with a manual payout with mediator’s help. [https://bisq.wiki/Find\_your\_mediator](https://bisq.wiki/Find_your_mediator) ---
**Author:** ![threehill](https://bisq.community/letter_avatar/threehill/32/6_22734026db12803ebb3e059622ac3534.png) [@threehill](https://bisq.community/u/threehill)\ **Post date:** [November 21, 2020, 3:23pm UTC](https://bisq.community/t/locked-funds-after-failed-trade/9934/7 "2020-11-21T15:23:58Z")
It’s an ongoing issue (together with my two other similar issues on four different channels: bisq, bisq community, github and keybase so my advice: be patient…) ---
**Author:** ![threehill](https://bisq.community/letter_avatar/threehill/32/6_22734026db12803ebb3e059622ac3534.png) [@threehill](https://bisq.community/u/threehill)\ **Post date:** [November 21, 2020, 3:32pm UTC](https://bisq.community/t/locked-funds-after-failed-trade/9934/8 "2020-11-21T15:32:00Z")
On an other similar issue I got referred to this template by my mediator on Keybase: [https://github.com/bisq-network/support/issues/new/choose](https://github.com/bisq-network/support/issues/new/choose) ---
**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\ **Post date:** [November 22, 2020, 9:01am UTC](https://bisq.community/t/locked-funds-after-failed-trade/9934/9 "2020-11-22T09:01:02Z")
That’s to reimburse fees, or when the deposit tx has been sent to DAO donation address and arbitrator won’t pay for it because is too small and DAO has to reimburse. This case looks different: judging from the picture, you have funds stuck into a [deposit transaction](https://bisq.wiki/Deposit_tx) due to a bug, and a mediator might help with a manual payout. ---
**Author:** ![dihesonit](https://bisq.community/letter_avatar/dihesonit/32/6_22734026db12803ebb3e059622ac3534.png) [@dihesonit](https://bisq.community/u/dihesonit)\ **Post date:** [November 22, 2020, 5:03pm UTC](https://bisq.community/t/locked-funds-after-failed-trade/9934/10 "2020-11-22T17:03:20Z")
Thanks all. I´ll try to contact mediator I´ve found him out from json record and from bisq.wiki page ([https://bisq.wiki/Finding\_your\_mediator](https://bisq.wiki/Finding_your_mediator)). I hope he would help me - 0,006 BTC is not peanuts to throw it out. Thanks again