# Locked myself out ! Help **URL:** \ **Category:** Support\ **Created:** [May 26, 2017, 12:20am UTC](https://bisq.community/t/locked-myself-out-help/2098 "2017-05-26T00:20:55Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Jeezy1212](https://bisq.community/letter_avatar/jeezy1212/32/5_5575768a8748004e209b776fc1b2916d.png) [@Jeezy1212](https://bisq.community/u/Jeezy1212)\ **Post date:** [May 26, 2017, 12:20am UTC](https://bisq.community/t/locked-myself-out-help/2098/1 "2017-05-26T00:20:55Z")
Hello everyone, I just started a bitsquare wallet unfortunately I locked myself out and no longer have the seed words or password to my account. Luckily I haven’t put any money into the system yet. How can I fully removed the program from my Mac and technically start over(creating new wallet, account, etc)? I do not have any coins in the current account, i just want to be able to use the system again. Help is appreciated! ---
**Author:** ![shrike](https://bisq.community/letter_avatar/shrike/32/5_5575768a8748004e209b776fc1b2916d.png) [@shrike](https://bisq.community/u/shrike)\ **Post date:** [May 26, 2017, 3:32am UTC](https://bisq.community/t/locked-myself-out-help/2098/2 "2017-05-26T03:32:29Z")
try renaming this directory first and restart the bitsquare. Mac OSX: /Users/username/Library/Application Support/Bitsquare found here > **[bisq-network/bisq](https://github.com/bisq-network/bisq/wiki)** > > A decentralized bitcoin exchange network. Contribute to bisq-network/bisq development by creating an account on GitHub. ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [May 26, 2017, 9:07am UTC](https://bisq.community/t/locked-myself-out-help/2098/3 "2017-05-26T09:07:34Z")
Lucky u dont have funds on it. there is no help if u have no backup, no seeds and forgot the pw!