# Mediation disputes **URL:** \ **Category:** Support\ **Created:** [November 1, 2019, 5:42pm UTC](https://bisq.community/t/mediation-disputes/8650 "2019-11-01T17:42:18Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Arbitrator2](https://bisq.community/letter_avatar/arbitrator2/32/5_5575768a8748004e209b776fc1b2916d.png) [@Arbitrator2](https://bisq.community/u/Arbitrator2)\ **Post date:** [November 1, 2019, 5:42pm UTC](https://bisq.community/t/mediation-disputes/8650/1 "2019-11-01T17:42:18Z")
Hi, if you have mediation disputes with this onion address lxtakb2itavzv5w7.onion:9999 please be patient because there is a technical difficulty and he can’t answer the messages right now. we are working on it. ---
**Author:** ![eeeper](https://bisq.community/letter_avatar/eeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@eeeper](https://bisq.community/u/eeeper)\ **Post date:** [November 1, 2019, 11:03pm UTC](https://bisq.community/t/mediation-disputes/8650/2 "2019-11-01T23:03:10Z")
How do you know what mediator you have? It doesn’t say in the “details” popup at all. I have had a mediation case which the mediator stopped responding to days ago and the other party has since released so I have my funds but the dispute has stayed open, will it be stuck open forever now? ---
**Author:** ![Arbitrator2](https://bisq.community/letter_avatar/arbitrator2/32/5_5575768a8748004e209b776fc1b2916d.png) [@Arbitrator2](https://bisq.community/u/Arbitrator2)\ **Post date:** [November 1, 2019, 11:05pm UTC](https://bisq.community/t/mediation-disputes/8650/3 "2019-11-01T23:05:14Z")
yes it says on the details, look where it says “selected mediator” and check if it matches with the onion address I posted ---
**Author:** ![eeeper](https://bisq.community/letter_avatar/eeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@eeeper](https://bisq.community/u/eeeper)\ **Post date:** [November 1, 2019, 11:07pm UTC](https://bisq.community/t/mediation-disputes/8650/4 "2019-11-01T23:07:58Z")
I might be blind, I can’t see it: ![GUI __ubuntu_gui__ -_VNC_Viewer-2](https://bisq.community/uploads/default/original/2X/a/abef0d4bad9ebaea4f0e230a730d0329f29ff0e9.jpeg) ---
**Author:** ![Arbitrator2](https://bisq.community/letter_avatar/arbitrator2/32/5_5575768a8748004e209b776fc1b2916d.png) [@Arbitrator2](https://bisq.community/u/Arbitrator2)\ **Post date:** [November 1, 2019, 11:11pm UTC](https://bisq.community/t/mediation-disputes/8650/5 "2019-11-01T23:11:57Z")
ok that’s weird, @huey do you know why that might be? ---
**Author:** ![eeeper](https://bisq.community/letter_avatar/eeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@eeeper](https://bisq.community/u/eeeper)\ **Post date:** [November 1, 2019, 11:20pm UTC](https://bisq.community/t/mediation-disputes/8650/6 "2019-11-01T23:20:08Z")
I have had two successful mediations previously and those don’t show “selected mediator” either ---
**Author:** ![Arbitrator2](https://bisq.community/letter_avatar/arbitrator2/32/5_5575768a8748004e209b776fc1b2916d.png) [@Arbitrator2](https://bisq.community/u/Arbitrator2)\ **Post date:** [November 1, 2019, 11:25pm UTC](https://bisq.community/t/mediation-disputes/8650/7 "2019-11-01T23:25:55Z")
![08](https://bisq.community/uploads/default/original/2X/2/2ec21720abaff012f16370354d0647a66e3ed795.png) this is how it should look, do you have the updated bisq version installed or an old one? ---
**Author:** ![Arbitrator2](https://bisq.community/letter_avatar/arbitrator2/32/5_5575768a8748004e209b776fc1b2916d.png) [@Arbitrator2](https://bisq.community/u/Arbitrator2)\ **Post date:** [November 1, 2019, 11:27pm UTC](https://bisq.community/t/mediation-disputes/8650/8 "2019-11-01T23:27:02Z")
can you tell me what’s the offer ID of your trade? ---
**Author:** ![eeeper](https://bisq.community/letter_avatar/eeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@eeeper](https://bisq.community/u/eeeper)\ **Post date:** [November 1, 2019, 11:30pm UTC](https://bisq.community/t/mediation-disputes/8650/9 "2019-11-01T23:30:24Z")
I have 1.2.2, not sure if this was an issue on 1.1.7 or not because I never looked for it. Trade is rldubm ---
**Author:** ![Andrea69](https://bisq.community/letter_avatar/andrea69/32/5_5575768a8748004e209b776fc1b2916d.png) [@Andrea69](https://bisq.community/u/Andrea69)\ **Post date:** [November 3, 2019, 4:51pm UTC](https://bisq.community/t/mediation-disputes/8650/10 "2019-11-03T16:51:56Z")
Hi @ManfredKarrer, a trade was done correctly on October 2nd, but the seller was unable to unlock the wallet. I asked the referee for assistance on 3 October, which he proposed immediately after opening the tiket, but then he never saw himself again. I have tried several times to request his intervention, but he has not intervened. The trade is BVPXNGM-a9918b03-358f-4e1e-90e0-7fbe29360e2a-117 The arbitrator/mediator is lxtakb2itavzv5w7.onion:9999 / exihmfza5343eh7q.onion:9999 ---
**Author:** ![Arbitrator2](https://bisq.community/letter_avatar/arbitrator2/32/5_5575768a8748004e209b776fc1b2916d.png) [@Arbitrator2](https://bisq.community/u/Arbitrator2)\ **Post date:** [November 3, 2019, 5:45pm UTC](https://bisq.community/t/mediation-disputes/8650/11 "2019-11-03T17:45:09Z")
hi, are you currently on mediation or on arbitration? I can’t see your trade anywhere, can you go on the dispute and click cmd + o (or ctrl + o if its not a Mac) if you are on mediation then @keo can help you ---
**Author:** ![Andrea69](https://bisq.community/letter_avatar/andrea69/32/5_5575768a8748004e209b776fc1b2916d.png) [@Andrea69](https://bisq.community/u/Andrea69)\ **Post date:** [November 5, 2019, 12:24am UTC](https://bisq.community/t/mediation-disputes/8650/12 "2019-11-05T00:24:00Z")
The trade is this: BVPXNGM-a9918b03-358f-4e1e-90e0-7fbe29360e2a-117 I am in mediation, and the arbitrator / mediator is: lxtakb2itavzv5w7.onion:9999 / exihmfza5343eh7q.onion:9999 I try to contact @keo?