# Messaging stuck Q77TU **URL:** \ **Category:** Support\ **Created:** [October 30, 2019, 7:36pm UTC](https://bisq.community/t/messaging-stuck-q77tu/8624 "2019-10-30T19:36:36Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![bit-stacker](https://bisq.community/letter_avatar/bit-stacker/32/5_5575768a8748004e209b776fc1b2916d.png) [@bit-stacker](https://bisq.community/u/bit-stacker)\ **Post date:** [October 30, 2019, 7:36pm UTC](https://bisq.community/t/messaging-stuck-q77tu/8624/1 "2019-10-30T19:36:36Z")
Trade **Q77TU** I see request from arbitrator to respond if I got it. I got it, but my reply is stuck on “Sending Message …” I am on 1.1.7. Should attempt upgrade to 1.2 while dispute is going on? ---
**Post date:** [October 31, 2019, 11:07am UTC](https://bisq.community/t/messaging-stuck-q77tu/8624/2 "2019-10-31T11:07:22Z")
I seem to be having the same problem, but I am using Bisq v1.2.1 on macOS. I am by no means an expert, but since they repeatedly warned not to upgrade to v1.2 while disputes are ongoing, I doubt that would be the solution. Can’t help you any further unfortunately, but I will let you know if I find a solution. ✌ Cross-referencing to my own thread on the topic: [Sending messages in dispute/mediation window not possible?](https://bisq.community/t/sending-messages-in-dispute-mediation-window-not-possible/8631) ---
**Author:** ![sqrrm](https://bisq.community/letter_avatar/sqrrm/32/5_5575768a8748004e209b776fc1b2916d.png) [@sqrrm](https://bisq.community/u/sqrrm)\ **Post date:** [October 31, 2019, 3:46pm UTC](https://bisq.community/t/messaging-stuck-q77tu/8624/3 "2019-10-31T15:46:35Z")
First, do not upgrade while you have an ongoing dispute. We are looking into this issue. Arbitrators are aware that the messages are not going through. Any details on this would be good. If you could share log files that will help. What steps did you take to get to where you are? ---
**Post date:** [October 31, 2019, 4:23pm UTC](https://bisq.community/t/messaging-stuck-q77tu/8624/4 "2019-10-31T16:23:35Z")
There are two similar issue-reports on Github with logfiles available now: 1. [https://github.com/bisq-network/bisq/issues/3531](https://github.com/bisq-network/bisq/issues/3531) 2. [https://github.com/bisq-network/bisq/issues/3517](https://github.com/bisq-network/bisq/issues/3517) ---
**Author:** ![bit-stacker](https://bisq.community/letter_avatar/bit-stacker/32/5_5575768a8748004e209b776fc1b2916d.png) [@bit-stacker](https://bisq.community/u/bit-stacker)\ **Post date:** [November 1, 2019, 3:42pm UTC](https://bisq.community/t/messaging-stuck-q77tu/8624/5 "2019-11-01T15:42:55Z")
Thanks for confirming the arbitrators are aware. I’ll help if I can. I opened a support github issue for it too, #322. Yes, I have avoided upgrading due to the open dispute. Dispute is over a stuck trade. Offer created before 1.2 came out, offer taken just as 1.2 was announced. The ‘Maker fee transaction ID’ and ‘Deposit transaction ID’ never made it to the blockchain. The ‘Taker fee transaction ID’ is valid. Bisq still has my funds locked in a multisig contract. The arbitrator asked me to reply but it doesn’t work. I _have_ been able to contact my trading counterparty, so that part is ok. ---
**Author:** ![brnd](https://bisq.community/letter_avatar/brnd/32/5_5575768a8748004e209b776fc1b2916d.png) [@brnd](https://bisq.community/u/brnd)\ **Post date:** [November 3, 2019, 2:51pm UTC](https://bisq.community/t/messaging-stuck-q77tu/8624/6 "2019-11-03T14:51:52Z")
Hi I am the counterparty of this trade. The mediator is lxtakb2itavzv5w7.onion:9999 / re6iu6hfv5aoiuep.onion:9999, in which I think lxtakb2itavzv5w7.onion:9999 has difficulty answering the messages [Mediation disputes](https://bisq.community/t/mediation-disputes/8650/7). ---
**Author:** ![Arbitrator2](https://bisq.community/letter_avatar/arbitrator2/32/5_5575768a8748004e209b776fc1b2916d.png) [@Arbitrator2](https://bisq.community/u/Arbitrator2)\ **Post date:** [November 3, 2019, 3:10pm UTC](https://bisq.community/t/messaging-stuck-q77tu/8624/7 "2019-11-03T15:10:36Z")
hi, could you send me a screenshot of the trade information through a private message? I can’t seem to see that trade. Can you go on the dispute and click cmd + o (or ctrl + o if you are not using a Mac) there has been some issues with messages but please double check that I am in fact your mediator ---
**Author:** ![bit-stacker](https://bisq.community/letter_avatar/bit-stacker/32/5_5575768a8748004e209b776fc1b2916d.png) [@bit-stacker](https://bisq.community/u/bit-stacker)\ **Post date:** [November 3, 2019, 6:47pm UTC](https://bisq.community/t/messaging-stuck-q77tu/8624/8 "2019-11-03T18:47:31Z")
PM with screenshot sent. Thanks.