# Missing money **URL:** \ **Category:** Uncategorized\ **Created:** [April 9, 2020, 12:49am UTC](https://bisq.community/t/missing-money/9256 "2020-04-09T00:49:06Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Sam](https://bisq.community/letter_avatar/sam/32/6_22734026db12803ebb3e059622ac3534.png) [@Sam](https://bisq.community/u/Sam)\ **Post date:** [April 9, 2020, 12:49am UTC](https://bisq.community/t/missing-money/9256/1 "2020-04-09T00:49:06Z")
I am very new to bitcoin and bisq and today bought my first bitcoins. I went to an ATM today two different times and spent 20 the first and 60 the second time. Both showed up in the correct amounts on my bisq account. I then bought 95 dollars worth of BTN using zelle and my order was confirmed and completed. Now the problem is I should have 175 usd worth of BTC, however I only have 0.0176 which is roughly 130 usd. My question is where my missing 45 dollars has gone. I thought it was maybe the security deposit but its my understanding that it should be returned right after my zelle/ BTC trade was completed and that was 7 hours ago. My second thought is maybe I had a failed trade and that 45 dollars is being held somewhere until I create a support ticket??? Idk I am very inexperienced with this stuff please help. ---
**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\ **Post date:** [April 9, 2020, 12:07pm UTC](https://bisq.community/t/missing-money/9256/2 "2020-04-09T12:07:06Z")
When your trade was completed, security deposit funds were moved from deposit address to your address together with trade funds. My guess is that you might have paid a high price over spot for your BTC at ATMs, and also at Bisq. It’s hard to get cheap prices lately, there’s a lot of buying pressure. In rough numbers: ATM: 80 USD x 15% = 68 USD Bisq: 95 USD x 10% = 85.5 USD Total: 153.5 This is to give you an idea, in your numbers, you lost a 25% total. We have to consider possible variations of BTC price at the moment of doing these transactions. You can provide trade details to support agents through [https://keybase.io/team/bisq](https://keybase.io/team/bisq) at #support channel if you think something wrong happened.