# Multiple SEPA accounts, but cannot choose, when buying!

**URL:** <https://bisq.community/t/multiple-sepa-accounts-but-cannot-choose-when-buying/6925>\
**Category:** Support\
**Created:** [January 15, 2019, 10:14pm UTC](https://bisq.community/t/multiple-sepa-accounts-but-cannot-choose-when-buying/6925 "2019-01-15T22:14:39Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![NCKoeter](https://bisq.community/letter_avatar/nckoeter/32/5_5575768a8748004e209b776fc1b2916d.png) [@NCKoeter](https://bisq.community/u/NCKoeter)\
**Post date:** [January 15, 2019, 10:14pm UTC](https://bisq.community/t/multiple-sepa-accounts-but-cannot-choose-when-buying/6925/1 "2019-01-15T22:14:39Z")

</div>

Hello,

I have two SEPA accounts saved in my bisq-tool.  
Both of them are from the same bank and the age when I added them in bisq is the same as well. So when I want to buy BTC with SEPA I get this message:

> **[Screenshot](https://prnt.sc/m7opua)**
>
> Captured with Lightshot

But when I click OK(Schliessen) the area, where I can choose which SEPA account to use for the transaction is greayed out and I cannot choose between my both accounts

> **[Screenshot](https://prnt.sc/m7oqgg)**
>
> Captured with Lightshot

It used to be blackish color and I could easily chose between the both SEPA Accounts I have. I didn’t change anything but suddenly it just chooses the Account for me and I cannot change anything.

Can anybody help? I have now idea how this could’ve happened. Both Accounts are 50 days old and the offer is low enough that I don’t have to have a “60-day” account.

Thanks

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<div class="post-metadata">

**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\
**Post date:** [January 16, 2019, 8:52am UTC](https://bisq.community/t/multiple-sepa-accounts-but-cannot-choose-when-buying/6925/2 "2019-01-16T08:52:49Z")

</div>

Hello,  
It looks like it could be a bug.  
I suggest you open an issue concerning this point on [https://github.com/bisq-network/bisq](https://github.com/bisq-network/bisq)

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<div class="post-metadata">

**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [January 16, 2019, 9:26am UTC](https://bisq.community/t/multiple-sepa-accounts-but-cannot-choose-when-buying/6925/3 "2019-01-16T09:26:50Z")

</div>

If restarting your PC doesn’t work, you can look in the log file for any lines containing “ERROR” and post them here.

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<div class="post-metadata">

**Author:** ![NCKoeter](https://bisq.community/letter_avatar/nckoeter/32/5_5575768a8748004e209b776fc1b2916d.png) [@NCKoeter](https://bisq.community/u/NCKoeter)\
**Post date:** [January 16, 2019, 5:15pm UTC](https://bisq.community/t/multiple-sepa-accounts-but-cannot-choose-when-buying/6925/4 "2019-01-16T17:15:36Z")

</div>

Can you tell me where i can find the log-file?  
I am not a very techy person. Thank you!

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<div class="post-metadata">

**Author:** ![peoples](https://bisq.community/letter_avatar/peoples/32/5_5575768a8748004e209b776fc1b2916d.png) [@peoples](https://bisq.community/u/peoples)\
**Post date:** [January 16, 2019, 5:25pm UTC](https://bisq.community/t/multiple-sepa-accounts-but-cannot-choose-when-buying/6925/5 "2019-01-16T17:25:07Z")

</div>

From the Bisq app, go to \> Account \> Backup \> Open Log File.

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<div class="post-metadata">

**Author:** ![NCKoeter](https://bisq.community/letter_avatar/nckoeter/32/5_5575768a8748004e209b776fc1b2916d.png) [@NCKoeter](https://bisq.community/u/NCKoeter)\
**Post date:** [January 16, 2019, 5:33pm UTC](https://bisq.community/t/multiple-sepa-accounts-but-cannot-choose-when-buying/6925/6 "2019-01-16T17:33:51Z")

</div>

Thank you!

What kind of ERROR should I be looking for? The file has over 60000 lines and there are several 100s of errors

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<div class="post-metadata">

**Author:** ![NCKoeter](https://bisq.community/letter_avatar/nckoeter/32/5_5575768a8748004e209b776fc1b2916d.png) [@NCKoeter](https://bisq.community/u/NCKoeter)\
**Post date:** [January 16, 2019, 5:36pm UTC](https://bisq.community/t/multiple-sepa-accounts-but-cannot-choose-when-buying/6925/7 "2019-01-16T17:36:00Z")

</div>

So i jsut tried to start a news trade and copied the last lines from the log file:

```
Jan.-16 18:34:21.229 [JavaFX Application Thread] ERROR b.c.o.a.OfferAvailabilityProtocol: AckMessage for OfferAvailabilityResponse failed. AckMessage=AckMessage{
 uid='9c95a4b3-92b7-44e9-bb24-e21315ae68c1',
 senderNodeAddress=diq3yvb7rorhywb2.onion:9999,
 sourceType=OFFER_MESSAGE,
 sourceMsgClassName='OfferAvailabilityResponse',
 sourceUid='e0fa71ea-bb51-4cf8-95f2-5e8dad377034',
 sourceId='122111-45420988-afc6-41c5-9b90-cb4fa09dce53-093',
 success=true,
 errorMessage='null'
} NetworkEnvelope{
 messageVersion=10
}, makersNodeAddress=3f5dkp4qzw64k5at.onion:9999, errorMessage=We did not send the EncryptedMessage because the peer does not support the capability.
Jan.-16 18:34:21.377 [JavaFX Application Thread] INFO b.c.o.OpenOfferManager: Received AckMessage for OfferAvailabilityRequest with offerId 122111-45420988-afc6-41c5-9b90-cb4fa09dce53-093 and uid 54288c99-c5a0-48c2-bcee-eae20ce4099f 
Jan.-16 18:34:30.731 [JavaFX Application Thread] INFO b.n.p.p.PeerManager: We have 10 connections open. Our limit is 12 
Jan.-16 18:34:45.243 [JavaFX Application Thread] INFO b.c.p.p.PriceFeedService: request from provider http://5bmpx76qllutpcyp.onion/ 64.089 sec. after last request 
Jan.-16 18:34:46.354 [JavaFX Application Thread] INFO b.c.p.p.PriceFeedService: Received new MarketPrice(currencyCode=EUR, price=3176.23, timestampSec=1547660073890, isExternallyProvidedPrice=true) from provider http://ceaanhbvluug4we6.onion/ after 1.111 sec.
```