# My account history no longer

**URL:** <https://bisq.community/t/my-account-history-no-longer/11144>\
**Category:** Uncategorized\
**Created:** [October 16, 2021, 6:59pm UTC](https://bisq.community/t/my-account-history-no-longer/11144 "2021-10-16T18:59:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Robz](https://bisq.community/letter_avatar/robz/32/5_5575768a8748004e209b776fc1b2916d.png) [@Robz](https://bisq.community/u/Robz)\
**Post date:** [October 16, 2021, 6:59pm UTC](https://bisq.community/t/my-account-history-no-longer/11144/1 "2021-10-16T18:59:28Z")

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I hadnt used bisq in many months and when i uploaded to the latest version i had to create new “cash by mail” accounts and what not…meaning that i have to start from scratch again on building my credibility and trade limits…can someone tell me if there is a way to get my old reputation back without waiting for months?

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**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\
**Post date:** [October 16, 2021, 9:45pm UTC](https://bisq.community/t/my-account-history-no-longer/11144/2 "2021-10-16T21:45:16Z")

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Hi for info on backing up and restoring your payment accounts please see:

[https://bisq.wiki/Backing\_up\_application\_data#Back\_up\_payment\_accounts](https://bisq.wiki/Backing_up_application_data#Back_up_payment_accounts)  
[https://bisq.wiki/Restoring\_application\_data#Restore\_payment\_accounts](https://bisq.wiki/Restoring_application_data#Restore_payment_accounts)

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<div class="post-metadata">

**Author:** ![Robz](https://bisq.community/letter_avatar/robz/32/5_5575768a8748004e209b776fc1b2916d.png) [@Robz](https://bisq.community/u/Robz)\
**Post date:** [October 18, 2021, 8:58pm UTC](https://bisq.community/t/my-account-history-no-longer/11144/3 "2021-10-18T20:58:19Z")

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what if you never backed up payment accounts? all i did was update, then what?

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**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\
**Post date:** [October 22, 2021, 11:02pm UTC](https://bisq.community/t/my-account-history-no-longer/11144/4 "2021-10-22T23:02:45Z")

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Have a look at the GitHub issue here: [Enable lost payment accounts to be imported from backups by jmacxx · Pull Request #5615 · bisq-network/bisq · GitHub](https://github.com/bisq-network/bisq/pull/5615)

Not sure if that can help fix your issue.