# My BSQ were not sent **URL:** \ **Category:** Support\ **Created:** [January 7, 2021, 8:36pm UTC](https://bisq.community/t/my-bsq-were-not-sent/10229 "2021-01-07T20:36:22Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Wolfrg](https://bisq.community/letter_avatar/wolfrg/32/6_22734026db12803ebb3e059622ac3534.png) [@Wolfrg](https://bisq.community/u/Wolfrg)\ **Post date:** [January 7, 2021, 8:36pm UTC](https://bisq.community/t/my-bsq-were-not-sent/10229/1 "2021-01-07T20:36:22Z")
My transaction of selling BSQ by BTC is stopped. I followed the procedures for the transfer of BSQ but they are not on the network. The counterparty confirms that it has not received the BSQ. What should I do? What could have happened? ---
**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\ **Post date:** [January 8, 2021, 11:14am UTC](https://bisq.community/t/my-bsq-were-not-sent/10229/2 "2021-01-08T11:14:16Z")
Selling BSQ is like sending BTC. You need to do it through Bisq using the BSQ wallet at _DAO \> BSQ wallet \> Send_. To know if a BSQ transaction has been sent, you should go to _BSQ wallet \> Transactions_ and by clicking the transaction ID you can see at a [mempool - Bitcoin Explorer](https://mempool.space/bisq) if the transaction is confirmed. If you’re completely sure that you made the transaction but it’s not displayed, try to do a [SPV resync](https://bisq.wiki/Delete_and_resync_SPV_file) but this transactions are usually sent fine and the most probable is that you just forgot a step to send. It also makes sense to mention that you should check if your DAO synced. You can check at _DAO \> Network Monitor_. ---
**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\ **Post date:** [January 9, 2021, 12:37am UTC](https://bisq.community/t/my-bsq-were-not-sent/10229/3 "2021-01-09T00:37:52Z")
Also, If you have set up a password for your Bisq wallet you now need to enter this when sending BSQ. This was added in the recent update.