# Negotiation not finalized by the referee

**URL:** <https://bisq.community/t/negotiation-not-finalized-by-the-referee/8580>\
**Category:** Support\
**Created:** [October 22, 2019, 7:43pm UTC](https://bisq.community/t/negotiation-not-finalized-by-the-referee/8580 "2019-10-22T19:43:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Mar](https://bisq.community/letter_avatar/mar/32/5_5575768a8748004e209b776fc1b2916d.png) [@Mar](https://bisq.community/u/Mar)\
**Post date:** [October 22, 2019, 7:43pm UTC](https://bisq.community/t/negotiation-not-finalized-by-the-referee/8580/1 "2019-10-22T19:43:50Z")

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hello, on august 13th a negotiation was finalized but the arbrito didn’t close it, i sent a message to it but still open, the id is 490606. How do i, because i won’t be able to upgrade to new version.

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**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [October 22, 2019, 7:44pm UTC](https://bisq.community/t/negotiation-not-finalized-by-the-referee/8580/2 "2019-10-22T19:44:48Z")

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What is the onion address of your arbitrator?