# No Arbitrators Listed

**URL:** <https://bisq.community/t/no-arbitrators-listed/7301>\
**Category:** Support\
**Created:** [March 29, 2019, 10:11pm UTC](https://bisq.community/t/no-arbitrators-listed/7301 "2019-03-29T22:11:09Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![softmetal19](https://bisq.community/letter_avatar/softmetal19/32/5_5575768a8748004e209b776fc1b2916d.png) [@softmetal19](https://bisq.community/u/softmetal19)\
**Post date:** [March 29, 2019, 10:11pm UTC](https://bisq.community/t/no-arbitrators-listed/7301/1 "2019-03-29T22:11:09Z")

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hi, I can see some offers listed but app says I cannot participate because no arbitrator is selected.  
there are no arbitrators listed in the account section.  
Can anyone help please?

I did try to update app but it does not run for me, so I am on v7.0. I have made transactions many times before so I don’t know what could be wrong. I am using my mobile hotspot for internet, no vpn, and I am connected to tor just fine, it seems.

Thanks for your time!

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [March 29, 2019, 10:18pm UTC](https://bisq.community/t/no-arbitrators-listed/7301/2 "2019-03-29T22:18:15Z")

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Why can’t you update? Also have tried to download the latest version from here [https://bisq.network/downloads/](https://bisq.network/downloads/)

Do a backup before updating just in case.

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**Author:** ![softmetal19](https://bisq.community/letter_avatar/softmetal19/32/5_5575768a8748004e209b776fc1b2916d.png) [@softmetal19](https://bisq.community/u/softmetal19)\
**Post date:** [March 29, 2019, 10:23pm UTC](https://bisq.community/t/no-arbitrators-listed/7301/3 "2019-03-29T22:23:25Z")

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thanks for reply.  
After install it wouldn’t load or connect. I assumed it was an os issue, I am on 10.5.5 Yosemite.  
Is there a reason why bisq7.0 would not still work?

I am trying the update again, to make sure.

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [March 29, 2019, 10:40pm UTC](https://bisq.community/t/no-arbitrators-listed/7301/4 "2019-03-29T22:40:51Z")

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We’re on v0.9.5 so there’s probably connections issues. I’m not sure.

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**Author:** ![softmetal19](https://bisq.community/letter_avatar/softmetal19/32/5_5575768a8748004e209b776fc1b2916d.png) [@softmetal19](https://bisq.community/u/softmetal19)\
**Post date:** [March 29, 2019, 11:47pm UTC](https://bisq.community/t/no-arbitrators-listed/7301/5 "2019-03-29T23:47:41Z")

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i just tried again to install new app.  
after d/l and dragging dmg to applications folder, i tried to open.

> it asked if it is ok to open from internet file  
> i clicked open  
> app did nothing

It wouldn’t open or go further. I looked for system requirements and could not find. The download page auto identified my os, so i downloaded the latest mac version 0.9.5.

Any other ideas? thank you for your help.

![43%20PM](https://bisq.community/uploads/default/original/2X/0/07bfece4bcb28acb64679554b2d17d266ef64703.png)

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<div class="post-metadata">

**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [March 30, 2019, 8:10am UTC](https://bisq.community/t/no-arbitrators-listed/7301/6 "2019-03-30T08:10:52Z")

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I’m not familiar with MacOS, but I’d suggest you verify the file signature and then allow it to be installed.

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<div class="post-metadata">

**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [March 30, 2019, 12:38pm UTC](https://bisq.community/t/no-arbitrators-listed/7301/7 "2019-03-30T12:38:09Z")

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Plenty bugs were fixed since v0.7 , payment methods removed, arbitrator addresses changed, seed nodes changed and probably many more.

It is surprising to me that v0.7 still worked until recently. I would, of course, seriously recommend running latest Bisq version.

You can look at the **bisq.log** file in **/Users/username/Library/Application Support/Bisq** to see any errors.

I also would suggest switching to a [new data directory](https://bisq.community/faq#newdatadir).

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**Author:** ![mzzntn](https://bisq.community/letter_avatar/mzzntn/32/5_5575768a8748004e209b776fc1b2916d.png) [@mzzntn](https://bisq.community/u/mzzntn)\
**Post date:** [March 30, 2019, 7:11pm UTC](https://bisq.community/t/no-arbitrators-listed/7301/8 "2019-03-30T19:11:38Z")

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I think that you need to go in “System Preference” then “Security & Privacy” and you should find a section who asks to you something like “would you allow Bisq and so on…”
