# Not available funds from receiving address **URL:** \ **Category:** Support\ **Created:** [July 21, 2022, 10:24pm UTC](https://bisq.community/t/not-available-funds-from-receiving-address/11631 "2022-07-21T22:24:59Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![membiracaa](https://bisq.community/letter_avatar/membiracaa/32/5_5575768a8748004e209b776fc1b2916d.png) [@membiracaa](https://bisq.community/u/membiracaa)\ **Post date:** [July 21, 2022, 10:24pm UTC](https://bisq.community/t/not-available-funds-from-receiving-address/11631/1 "2022-07-21T22:24:59Z")
Hi, I have been working on this issue that is a lot worring to me. My account balance is current different from the avaiable funds, with a missing BTC value of 0.09697813. See two pictures below: ![image](https://bisq.community/uploads/default/original/2X/6/641a6347edee683bc986140dc6761bbe011e3ad3.png) What is most scarring me at this point is that I can figure it out the origin of the problem. Two months ago, I have oppened a mobile Electrum wallet from importing the ZPUB key, in a whatching-only mode of the wallet. From that, I could follow the ballance into the Electrum mobile app iether. However, when I sent money to the Bisq wallet I just copy the BTC adress direct from the Electrum wallet, since the address were listed there. So, after the first depposit, when I confirmed that the depposit appears into both the Electrum wallet and the total balance of the bisq wallet, I had confirmed that transactions were just fine. However, the funds are not avaiable to move. I kindly as for anyone help. Thanks in advance. ---
**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\ **Post date:** [July 22, 2022, 7:31am UTC](https://bisq.community/t/not-available-funds-from-receiving-address/11631/2 "2022-07-22T07:31:44Z")
You might have sent funds to an address that was locked for a trade, but I think that Bisq should be able to find the funds anyway. Try to do a backup and a spv resync. [Resyncing SPV file - Bisq Wiki](https://bisq.wiki/Resyncing_SPV_file) ---
**Author:** ![membiracaa](https://bisq.community/letter_avatar/membiracaa/32/5_5575768a8748004e209b776fc1b2916d.png) [@membiracaa](https://bisq.community/u/membiracaa)\ **Post date:** [July 22, 2022, 1:40pm UTC](https://bisq.community/t/not-available-funds-from-receiving-address/11631/3 "2022-07-22T13:40:17Z")
Thank you very much. I have already tried SPV resync, with no change. What I found to be a solution is the tool emergency wallet, which my funds came back to be avaiable for a single transaction.