# Not seeing any GUI or anything on OSX **URL:** \ **Category:** Support\ **Created:** [May 26, 2017, 7:43pm UTC](https://bisq.community/t/not-seeing-any-gui-or-anything-on-osx/2107 "2017-05-26T19:43:06Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ilikebtc](https://bisq.community/letter_avatar/ilikebtc/32/5_5575768a8748004e209b776fc1b2916d.png) [@ilikebtc](https://bisq.community/u/ilikebtc)\ **Post date:** [May 26, 2017, 7:43pm UTC](https://bisq.community/t/not-seeing-any-gui-or-anything-on-osx/2107/1 "2017-05-26T19:43:06Z")
I’ve tried this on two different mac laptops, and I saw a similar thread on the same topic. When I start Bitsquare, it seems to be running, but I don’t see anything. I have the option to “Hide Exchange Window,” but there is no exchange window, and checking and unchecking this option doesn’t do anything. When I first got started, I realized I didn’t have Java installed on that mac. (btw, one is 10.10.5, the other is 10.11.6) I installed Java on each of them, but still nothing appears to happen when I start the app. I suspect it has to do with Java on my system, but I don’t know how to troubleshoot this. ---
**Author:** ![qbisq](https://bisq.community/user_avatar/bisq.community/qbisq/32/757_2.png) [@qbisq](https://bisq.community/u/qbisq)\ **Post date:** [May 28, 2017, 1:49pm UTC](https://bisq.community/t/not-seeing-any-gui-or-anything-on-osx/2107/2 "2017-05-28T13:49:15Z")
Hi, do you run an anti-virus or firewall? if so, play with their setting or turn them off, and check if it works. ---
**Author:** ![ilikebtc](https://bisq.community/letter_avatar/ilikebtc/32/5_5575768a8748004e209b776fc1b2916d.png) [@ilikebtc](https://bisq.community/u/ilikebtc)\ **Post date:** [May 28, 2017, 3:20pm UTC](https://bisq.community/t/not-seeing-any-gui-or-anything-on-osx/2107/3 "2017-05-28T15:20:18Z")
No, I’m not using either. I don’t think it’s a network problem-- it’s not that I can’t connect, I don’t see any window, or any GUI. I thought I had installed malware by mistake at first, because nothing happens. I think there may be some issue when you try to install the software and don’t have all the dependencies.