# Offer taken but no trade process details showing

**URL:** <https://bisq.community/t/offer-taken-but-no-trade-process-details-showing/9751>\
**Category:** Uncategorized\
**Created:** [August 20, 2020, 8:00am UTC](https://bisq.community/t/offer-taken-but-no-trade-process-details-showing/9751 "2020-08-20T08:00:55Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![billypendennis](https://bisq.community/letter_avatar/billypendennis/32/6_22734026db12803ebb3e059622ac3534.png) [@billypendennis](https://bisq.community/u/billypendennis)\
**Post date:** [August 20, 2020, 8:00am UTC](https://bisq.community/t/offer-taken-but-no-trade-process-details-showing/9751/1 "2020-08-20T08:00:55Z")

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Hi there,

I have an offer taken with my role as seller. There are no details showing in the trade process. The trade is not progressing in any way. Can someone explain this please?

Many thanks

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**Author:** ![Bayernator](https://bisq.community/user_avatar/bisq.community/bayernator/32/2515_2.png) [@Bayernator](https://bisq.community/u/Bayernator)\
**Post date:** [August 20, 2020, 2:16pm UTC](https://bisq.community/t/offer-taken-but-no-trade-process-details-showing/9751/2 "2020-08-20T14:16:08Z")

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That’s odd. Which version of Bisq are you on… current version is 1.3.7.

Can you send me screenshot of the trade? you can DM it to me if there are private details included.

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**Author:** ![billypendennis](https://bisq.community/letter_avatar/billypendennis/32/6_22734026db12803ebb3e059622ac3534.png) [@billypendennis](https://bisq.community/u/billypendennis)\
**Post date:** [August 20, 2020, 5:27pm UTC](https://bisq.community/t/offer-taken-but-no-trade-process-details-showing/9751/3 "2020-08-20T17:27:00Z")

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Hi Bayernator,

Screenshot below.  
Yes I am on the current version of Bisq 1.3.7. I have completed other trades after this one so my end seems to be functioning.

Thank you for your help

Roddy

 ![image](https://bisq.community/uploads/default/original/2X/2/266bd0c0a7f336082988dd889e3141765da4697f.png)

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**Author:** ![Bayernator](https://bisq.community/user_avatar/bisq.community/bayernator/32/2515_2.png) [@Bayernator](https://bisq.community/u/Bayernator)\
**Post date:** [August 24, 2020, 3:59pm UTC](https://bisq.community/t/offer-taken-but-no-trade-process-details-showing/9751/4 "2020-08-24T15:59:12Z")

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Id black out that Trade ID as well as that is private info!

Have you tried closing and reopening your Bisq client?

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**Author:** ![billypendennis](https://bisq.community/letter_avatar/billypendennis/32/6_22734026db12803ebb3e059622ac3534.png) [@billypendennis](https://bisq.community/u/billypendennis)\
**Post date:** [August 28, 2020, 9:25am UTC](https://bisq.community/t/offer-taken-but-no-trade-process-details-showing/9751/5 "2020-08-28T09:25:02Z")

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Pardon my lack of understanding. Do you mean shut down Bisq then re-open?

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**Author:** ![Bayernator](https://bisq.community/user_avatar/bisq.community/bayernator/32/2515_2.png) [@Bayernator](https://bisq.community/u/Bayernator)\
**Post date:** [August 28, 2020, 3:51pm UTC](https://bisq.community/t/offer-taken-but-no-trade-process-details-showing/9751/6 "2020-08-28T15:51:00Z")

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Yep correct!

If that doesn’t work open trader chat and ask the other trader if he can click “refresh trade state.”

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<div class="post-metadata">

**Author:** ![billypendennis](https://bisq.community/letter_avatar/billypendennis/32/6_22734026db12803ebb3e059622ac3534.png) [@billypendennis](https://bisq.community/u/billypendennis)\
**Post date:** [August 28, 2020, 6:55pm UTC](https://bisq.community/t/offer-taken-but-no-trade-process-details-showing/9751/7 "2020-08-28T18:55:59Z")

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The trade has now gone over to failed trade status. How do I get back my fees?

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**Author:** ![Bayernator](https://bisq.community/user_avatar/bisq.community/bayernator/32/2515_2.png) [@Bayernator](https://bisq.community/u/Bayernator)\
**Post date:** [September 2, 2020, 4:07pm UTC](https://bisq.community/t/offer-taken-but-no-trade-process-details-showing/9751/8 "2020-09-02T16:07:28Z")

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Hey, you can open an Issue here: [https://github.com/bisq-network/support/issues](https://github.com/bisq-network/support/issues)

Take a look at the other issues for formatting 🙂