# Offer tx not found on tradeblock & deposit tx is not listed

**URL:** <https://bisq.community/t/offer-tx-not-found-on-tradeblock-deposit-tx-is-not-listed/2184>\
**Category:** Support\
**Created:** [June 4, 2017, 6:49pm UTC](https://bisq.community/t/offer-tx-not-found-on-tradeblock-deposit-tx-is-not-listed/2184 "2017-06-04T18:49:58Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![paulrprichard](https://bisq.community/letter_avatar/paulrprichard/32/5_5575768a8748004e209b776fc1b2916d.png) [@paulrprichard](https://bisq.community/u/paulrprichard)\
**Post date:** [June 4, 2017, 6:49pm UTC](https://bisq.community/t/offer-tx-not-found-on-tradeblock-deposit-tx-is-not-listed/2184/1 "2017-06-04T18:49:58Z")

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The trade id 0116379-69870cc8-99d6-4323-84b1-0bc6eb96d805-04993 has the offer transaction d3aa785da77870fa431a38e1e93da18736f0564e3dffc8470bba2675ec0a82e3 that is not found on tradeblock and deposit tx is not listed.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [June 4, 2017, 6:56pm UTC](https://bisq.community/t/offer-tx-not-found-on-tradeblock-deposit-tx-is-not-listed/2184/2 "2017-06-04T18:56:45Z")

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please open a dispute (cmd+o or ctrol+o)

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**Author:** ![paulrprichard](https://bisq.community/letter_avatar/paulrprichard/32/5_5575768a8748004e209b776fc1b2916d.png) [@paulrprichard](https://bisq.community/u/paulrprichard)\
**Post date:** [June 5, 2017, 5:50pm UTC](https://bisq.community/t/offer-tx-not-found-on-tradeblock-deposit-tx-is-not-listed/2184/3 "2017-06-05T17:50:00Z")

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The support ticket panel is encountering a ‘java.lang.NullPointer’ error and does not how the support ticket that has been raised for this trade.  
The log file on my machine cannot be uploaded a it is not an image.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [June 6, 2017, 12:47am UTC](https://bisq.community/t/offer-tx-not-found-on-tradeblock-deposit-tx-is-not-listed/2184/4 "2017-06-06T00:47:25Z")

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Ups… Can u try to restart and open again? can u send me the log file by email? (manfred at bitsquare dot io)

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**Author:** ![paulrprichard](https://bisq.community/letter_avatar/paulrprichard/32/5_5575768a8748004e209b776fc1b2916d.png) [@paulrprichard](https://bisq.community/u/paulrprichard)\
**Post date:** [June 8, 2017, 5:37pm UTC](https://bisq.community/t/offer-tx-not-found-on-tradeblock-deposit-tx-is-not-listed/2184/5 "2017-06-08T17:37:41Z")

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The June 3 trade (0116379) is still open and I am willing to send GBP payment but the dispute ticket is invisible to me. How can this proceed ?

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [June 8, 2017, 10:23pm UTC](https://bisq.community/t/offer-tx-not-found-on-tradeblock-deposit-tx-is-not-listed/2184/6 "2017-06-08T22:23:35Z")

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I replied in the app chat. I tried to close again but no fund have left the wallet as the makers fee tx was never confirmed and is removed form the mem pool. if u dont see the funds in available funds ping me by email (manfred at bitsquare dot io)

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**Author:** ![paulrprichard](https://bisq.community/letter_avatar/paulrprichard/32/5_5575768a8748004e209b776fc1b2916d.png) [@paulrprichard](https://bisq.community/u/paulrprichard)\
**Post date:** [June 9, 2017, 6:46am UTC](https://bisq.community/t/offer-tx-not-found-on-tradeblock-deposit-tx-is-not-listed/2184/7 "2017-06-09T06:46:41Z")

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The deposit funds are back in my wallet - thank you.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [June 9, 2017, 3:43pm UTC](https://bisq.community/t/offer-tx-not-found-on-tradeblock-deposit-tx-is-not-listed/2184/8 "2017-06-09T15:43:52Z")

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