# One side "Wait until payment has started" and the other "Wait until payment arrived"

**URL:** <https://bisq.community/t/one-side-wait-until-payment-has-started-and-the-other-wait-until-payment-arrived/3002>\
**Category:** Support\
**Created:** [September 25, 2017, 5:08pm UTC](https://bisq.community/t/one-side-wait-until-payment-has-started-and-the-other-wait-until-payment-arrived/3002 "2017-09-25T17:08:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![valankar](https://bisq.community/letter_avatar/valankar/32/5_5575768a8748004e209b776fc1b2916d.png) [@valankar](https://bisq.community/u/valankar)\
**Post date:** [September 25, 2017, 5:08pm UTC](https://bisq.community/t/one-side-wait-until-payment-has-started-and-the-other-wait-until-payment-arrived/3002/1 "2017-09-25T17:08:16Z")

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I am coming across this issue so often that I usually resort to emailing the other party to check. It makes it very misleading for each party and is rather frustrating. I would say it happens to me in about 1 out of 4 trades. I’ve been told it is a bug in Bisq. Has it been fixed?

The latest one is trade ID 0GJHCS. What is the right way to handle this, open up a dispute before the remaining time finishes?

Thanks.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [September 25, 2017, 6:42pm UTC](https://bisq.community/t/one-side-wait-until-payment-has-started-and-the-other-wait-until-payment-arrived/3002/2 "2017-09-25T18:42:56Z")

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Oh sorry to hear that. Yes it is a bug and not fixed yet but hopefully for the next release. Yes please open a dispute.

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**Author:** ![herewego](https://bisq.community/letter_avatar/herewego/32/5_5575768a8748004e209b776fc1b2916d.png) [@herewego](https://bisq.community/u/herewego)\
**Post date:** [September 27, 2017, 9:49am UTC](https://bisq.community/t/one-side-wait-until-payment-has-started-and-the-other-wait-until-payment-arrived/3002/3 "2017-09-27T09:49:49Z")

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I think I have the same problem, ticket opened.

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**Author:** ![xeuzafao](https://bisq.community/letter_avatar/xeuzafao/32/5_5575768a8748004e209b776fc1b2916d.png) [@xeuzafao](https://bisq.community/u/xeuzafao)\
**Post date:** [November 27, 2017, 5:12am UTC](https://bisq.community/t/one-side-wait-until-payment-has-started-and-the-other-wait-until-payment-arrived/3002/4 "2017-11-27T05:12:12Z")

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So how do I know if the system is stuck on “wait until payment is started” or the seller is simply not at their computer? Been waiting an hour 😕

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [November 27, 2017, 12:12pm UTC](https://bisq.community/t/one-side-wait-until-payment-has-started-and-the-other-wait-until-payment-arrived/3002/5 "2017-11-27T12:12:40Z")

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There is a max. trade period, when that has ended you will get a button for opening a dispute.  
The prev. reported bugs are fixed in the latest version.