# Open sale offer disappears/enabled button auto switch off **URL:** \ **Category:** Support\ **Created:** [February 27, 2022, 10:49pm UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431 "2022-02-27T22:49:21Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![bisqlover](https://bisq.community/letter_avatar/bisqlover/32/5_5575768a8748004e209b776fc1b2916d.png) [@bisqlover](https://bisq.community/u/bisqlover)\ **Post date:** [February 27, 2022, 10:49pm UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/1 "2022-02-27T22:49:22Z")
Hi. After creating a sale trade, it appears on buy btc list for a minute and then disappears. Enabled button on my portfolio/open offers also turns off. Wallet seems to be ok. Version is v1.8.2 on linux. Any idea greatly welcomed. ---
**Author:** ![AndyCC](https://bisq.community/letter_avatar/andycc/32/5_5575768a8748004e209b776fc1b2916d.png) [@AndyCC](https://bisq.community/u/AndyCC)\ **Post date:** [February 28, 2022, 2:26pm UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/2 "2022-02-28T14:26:12Z")
Hi, take a look in ~/.local/share/Bisq/bisq.log (don’t post it without anonymizing or you lose your privacy) Maybe you will find a hint. ---
**Author:** ![w000000t](https://bisq.community/user_avatar/bisq.community/w000000t/32/3124_2.png) [@w000000t](https://bisq.community/u/w000000t)\ **Post date:** [February 28, 2022, 5:33pm UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/3 "2022-02-28T17:33:51Z")
Couple things to check for: - System time of your PC, make sure it is synced on your real timezone - your onion address needs to be v3, check on [https://bisq.wiki/Changing\_your\_onion\_addres](https://bisq.wiki/Changing_your_onion_addres) ---
**Author:** ![bisqlover](https://bisq.community/letter_avatar/bisqlover/32/5_5575768a8748004e209b776fc1b2916d.png) [@bisqlover](https://bisq.community/u/bisqlover)\ **Post date:** [February 28, 2022, 6:41pm UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/4 "2022-02-28T18:41:24Z")
Hi, thanks a lot. I checked bisq log and could not find any hint. Too much data to be able to find any. My onion adress is v3 and time is my zone. I removed the offer and made a new one to no avail. It keeps disappearing. ---
**Author:** ![bisqlover](https://bisq.community/letter_avatar/bisqlover/32/5_5575768a8748004e209b776fc1b2916d.png) [@bisqlover](https://bisq.community/u/bisqlover)\ **Post date:** [March 1, 2022, 11:48am UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/5 "2022-03-01T11:48:45Z")
Hi, good news. After reinstalling v1.8.2 everything was ok. I suppose some bug, somehow, got in. Thanks a lot. ---
**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\ **Post date:** [March 2, 2022, 12:04am UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/6 "2022-03-02T00:04:43Z")
Check the maker fees for these trades. If the maker fees are not found in the mempool then these trades will have failed to create. If they have failed delete the effected offers and re-add. ---
**Author:** ![w000000t](https://bisq.community/user_avatar/bisq.community/w000000t/32/3124_2.png) [@w000000t](https://bisq.community/u/w000000t)\ **Post date:** [March 2, 2022, 4:42pm UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/7 "2022-03-02T16:42:15Z")
was it a sell offer for BSQ? ---
**Author:** ![bisqlover](https://bisq.community/letter_avatar/bisqlover/32/5_5575768a8748004e209b776fc1b2916d.png) [@bisqlover](https://bisq.community/u/bisqlover)\ **Post date:** [March 3, 2022, 12:33am UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/8 "2022-03-03T00:33:55Z")
Hi Pazza. Thanks for your replay. Unfortunately I deleted the offers and didn’t check maker fee, so I am not sure about that. But with a new one re-added the result was the same. To w000000t: Was a sell offer BTC/EUR Best regards. ---
**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\ **Post date:** [March 3, 2022, 3:59pm UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/9 "2022-03-03T15:59:29Z")
Have you checked the new maker fees? If they are missing you will need to do an SPV resync: [Resyncing SPV file - Bisq Wiki](https://bisq.wiki/Resyncing_SPV_file) ---
**Author:** ![bisqlover](https://bisq.community/letter_avatar/bisqlover/32/5_5575768a8748004e209b776fc1b2916d.png) [@bisqlover](https://bisq.community/u/bisqlover)\ **Post date:** [March 7, 2022, 7:47pm UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/10 "2022-03-07T19:47:53Z")
Hi, Pazza, thanks. Today I have gone all over again: It keeps disappearing. You are right: maker fee ID is not on blockchain, is missing. After doing a SPV resync, I have tried with several new offers to no avail. For some reason maker fee doesn’t broadcast. Reinstalling v1.8.2 does not work either. Will it have something to do with those new maker fees? Regards. ---
**Author:** ![w000000t](https://bisq.community/user_avatar/bisq.community/w000000t/32/3124_2.png) [@w000000t](https://bisq.community/u/w000000t)\ **Post date:** [March 8, 2022, 9:51pm UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/11 "2022-03-08T21:51:10Z")
there’s 1.8.4 out now, even if this is not a warranted solution to your problem, but surely makes sense to go that way. Suppose you are paying fees with BTC? In any case, it might help to log on bisq.chat and join Support room, where you can DM me or any other support agent, and send your bisq.log file, making sure it’s from a runtime where you tried making an offer, and it disappears. After making sure of that, close Bisq and that’s the bisq.log we need ---
**Author:** ![bisqlover](https://bisq.community/letter_avatar/bisqlover/32/5_5575768a8748004e209b776fc1b2916d.png) [@bisqlover](https://bisq.community/u/bisqlover)\ **Post date:** [March 9, 2022, 12:12am UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/12 "2022-03-09T00:12:37Z")
Hi, thanks. I have installed 1.8.4 and problem persist. My solution for the time being has been to download a brand new bisq in another laptop. Incidentally transactions fees are in btc. I will log on bisq chat, but let me allow to learn about matrix first. Which app for a low profile user? Element? Weechat? Nheko? Fractal? FluffyChat? Too many options… I used to log on keybase… Regards. ---
**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\ **Post date:** [March 9, 2022, 8:07am UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/13 "2022-03-09T08:07:14Z")
Keybase has been abandoned for Matrix. I think Element is the main client. ---
**Author:** ![bisqlover](https://bisq.community/letter_avatar/bisqlover/32/5_5575768a8748004e209b776fc1b2916d.png) [@bisqlover](https://bisq.community/u/bisqlover)\ **Post date:** [March 9, 2022, 10:31am UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/14 "2022-03-09T10:31:06Z")
Thanks a lot! ---
**Author:** ![w000000t](https://bisq.community/user_avatar/bisq.community/w000000t/32/3124_2.png) [@w000000t](https://bisq.community/u/w000000t)\ **Post date:** [March 9, 2022, 2:48pm UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/15 "2022-03-09T14:48:31Z")
you can use element web ui with tor browser if you want to keep a low profile, will be somewhat annoying with remembering sessions but it’s the price you pay for privacy ---
**Author:** ![bisqlover](https://bisq.community/letter_avatar/bisqlover/32/5_5575768a8748004e209b776fc1b2916d.png) [@bisqlover](https://bisq.community/u/bisqlover)\ **Post date:** [March 12, 2022, 5:10am UTC](https://bisq.community/t/open-sale-offer-disappears-enabled-button-auto-switch-off/11431/16 "2022-03-12T05:10:36Z")
Hi. Good news. Following support advice, I did a new second SPV and there was a new balance in the wallet: from something like 0,02567btc before, now there were only 0.009216216. That means that most probably, the reason for the problem was a corrupted wallet with **not enough funds to allow the trade**. Strange thing is that I had to do two SPV to properly sync the wallet. Thanks a lot and best regards.