# Open trade failed after upgrade to 1.3

**URL:** <https://bisq.community/t/open-trade-failed-after-upgrade-to-1-3/9241>\
**Category:** Support\
**Created:** [April 8, 2020, 4:35pm UTC](https://bisq.community/t/open-trade-failed-after-upgrade-to-1-3/9241 "2020-04-08T16:35:21Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![3cola](https://bisq.community/letter_avatar/3cola/32/5_5575768a8748004e209b776fc1b2916d.png) [@3cola](https://bisq.community/u/3cola)\
**Post date:** [April 8, 2020, 4:35pm UTC](https://bisq.community/t/open-trade-failed-after-upgrade-to-1-3/9241/1 "2020-04-08T16:35:21Z")

</div>

Hi there,  
I had one open trade (buy side as a taker) before upgrading to 1.3, with lock funds inside and I just sent the money via SEPA.  
After the upgrade to 1.3, my open trade is now in the “failed” tab of “Portfolio”, but I did not received my BTC…  
Please, help.

Here are some infos about the trade:  
“id”: “ctqpcm-10149092-3cb9-4e79-b22f-e9c64705981b-129”,

---

<div class="post-metadata">

**Author:** ![andy1h88](https://bisq.community/letter_avatar/andy1h88/32/5_5575768a8748004e209b776fc1b2916d.png) [@andy1h88](https://bisq.community/u/andy1h88)\
**Post date:** [April 8, 2020, 4:39pm UTC](https://bisq.community/t/open-trade-failed-after-upgrade-to-1-3/9241/2 "2020-04-08T16:39:50Z")

</div>

The multisig BTC transaction is the Deposit transaction. So copy that transaction ID and you can check it with your btc node or on a btc explorer if you don’t run a node. If that transaction is unspent, then your funds are still locked in the multisig.

I just checked and it says it is Unspent so you are good for now. Hop on Keybase support and they can help you out.

Reach out to the #support channel on the [Bisq Keybase team](https://keybase.io/team/bisq) and talk directly to your trade mediator. You should find their info at the top of that channel.

---

<div class="post-metadata">

**Author:** ![Bayernator](https://bisq.community/user_avatar/bisq.community/bayernator/32/2515_2.png) [@Bayernator](https://bisq.community/u/Bayernator)\
**Post date:** [April 8, 2020, 4:44pm UTC](https://bisq.community/t/open-trade-failed-after-upgrade-to-1-3/9241/3 "2020-04-08T16:44:31Z")

</div>

What @andy1h88 said is correct - however @3cola I recommend that you remove the trade details that you included in your original post as this is private information and shouldn’t be shared publicly.

Thanks!

---

<div class="post-metadata">

**Author:** ![3cola](https://bisq.community/letter_avatar/3cola/32/5_5575768a8748004e209b776fc1b2916d.png) [@3cola](https://bisq.community/u/3cola)\
**Post date:** [April 8, 2020, 4:46pm UTC](https://bisq.community/t/open-trade-failed-after-upgrade-to-1-3/9241/4 "2020-04-08T16:46:04Z")

</div>

Ok. Thanks
