# Opened trade no deposit transaction id

**URL:** <https://bisq.community/t/opened-trade-no-deposit-transaction-id/1021>\
**Category:** Support\
**Created:** [December 17, 2016, 2:02pm UTC](https://bisq.community/t/opened-trade-no-deposit-transaction-id/1021 "2016-12-17T14:02:57Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![mmk780](https://bisq.community/letter_avatar/mmk780/32/5_5575768a8748004e209b776fc1b2916d.png) [@mmk780](https://bisq.community/u/mmk780)\
**Post date:** [December 17, 2016, 2:02pm UTC](https://bisq.community/t/opened-trade-no-deposit-transaction-id/1021/1 "2016-12-17T14:02:57Z")

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Hi  
I have opened a trade to sell bitcoin but its stuck at waiting for confirmation i read that i should open a dispute but when i want to open one nothing happens can you help me out with this matter  
thank you

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [December 17, 2016, 9:13pm UTC](https://bisq.community/t/opened-trade-no-deposit-transaction-id/1021/2 "2016-12-17T21:13:48Z")

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I assume you opened a dispute. Seems one of the traders used an older version where a bug has caused such issues. But no worry the BTC are in the traders local wallet, just maybe not visible in the UI. I will give advice and info in the arbitration chat.

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**Author:** ![mmk780](https://bisq.community/letter_avatar/mmk780/32/5_5575768a8748004e209b776fc1b2916d.png) [@mmk780](https://bisq.community/u/mmk780)\
**Post date:** [December 18, 2016, 4:05am UTC](https://bisq.community/t/opened-trade-no-deposit-transaction-id/1021/3 "2016-12-18T04:05:57Z")

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i couldn’t open a dispute when i click on open dispute nothing happens and there is no open ticket showing up so what should i do if the trade expires which will be in 2 days

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [December 18, 2016, 11:58am UTC](https://bisq.community/t/opened-trade-no-deposit-transaction-id/1021/4 "2016-12-18T11:58:04Z")

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Hm… strange. When you are at the trade screen and the trade is selected, click cmd+o or ctrl+o. That should allow to open a dispute before the time expires. Maybe restart the app if it is not working.

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**Author:** ![mmk780](https://bisq.community/letter_avatar/mmk780/32/5_5575768a8748004e209b776fc1b2916d.png) [@mmk780](https://bisq.community/u/mmk780)\
**Post date:** [December 18, 2016, 12:13pm UTC](https://bisq.community/t/opened-trade-no-deposit-transaction-id/1021/5 "2016-12-18T12:13:03Z")

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Hi  
i restarted the program the same thing happens when i press cmd o a box opens then when i click open case it goes and thats it nothing happens want to know what happens if the time runs out will my coins return or should it be returned manually?  
my trade id is 0ed85611-4e42-4841-963b-20c3e442e665

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [December 18, 2016, 11:17pm UTC](https://bisq.community/t/opened-trade-no-deposit-transaction-id/1021/6 "2016-12-18T23:17:24Z")

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PM me or send me an email ([manfred@bitsquare.io](mailto:manfred@bitsquare.io)).