# Opening a default wallet app has failed

**URL:** <https://bisq.community/t/opening-a-default-wallet-app-has-failed/8917>\
**Category:** Support\
**Created:** [January 20, 2020, 2:55am UTC](https://bisq.community/t/opening-a-default-wallet-app-has-failed/8917 "2020-01-20T02:55:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bisq1](https://bisq.community/letter_avatar/bisq1/32/5_5575768a8748004e209b776fc1b2916d.png) [@bisq1](https://bisq.community/u/bisq1)\
**Post date:** [January 20, 2020, 2:55am UTC](https://bisq.community/t/opening-a-default-wallet-app-has-failed/8917/1 "2020-01-20T02:55:24Z")

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I have sent btc from another wallet to fund the wallet in bisq. A popup says “opening a default wallet app has failed. Perhaps you dont have one installed.”  
There is one installed, and I can see the scan code.  
My wallet says ‘successfully sent’, and Bisq says ‘no transactions yet’

What am I missing?

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**Author:** ![christoph](https://bisq.community/user_avatar/bisq.community/christoph/32/1252_2.png) [@christoph](https://bisq.community/u/christoph)\
**Post date:** [January 21, 2020, 11:43am UTC](https://bisq.community/t/opening-a-default-wallet-app-has-failed/8917/2 "2020-01-21T11:43:42Z")

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Did you check if your transaction has confirmations in a block explorer? If you’ve used the correct address it should show up in Bisq.
