# Order disappears from online **URL:** \ **Category:** Support\ **Created:** [August 4, 2018, 8:23am UTC](https://bisq.community/t/order-disappears-from-online/5897 "2018-08-04T08:23:06Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![zissus](https://bisq.community/letter_avatar/zissus/32/5_5575768a8748004e209b776fc1b2916d.png) [@zissus](https://bisq.community/u/zissus)\ **Post date:** [August 4, 2018, 8:23am UTC](https://bisq.community/t/order-disappears-from-online/5897/1 "2018-08-04T08:23:06Z")
When you create an order, it is worth a minute online and disappears. Why? The program is online. When you remove the check mark from the order and click on it, the same thing happens ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [August 4, 2018, 9:04am UTC](https://bisq.community/t/order-disappears-from-online/5897/2 "2018-08-04T09:04:25Z")
When you created an offer, it should appear in Portfolio/My open offers. Isn’t it the case ? ---
**Author:** ![zissus](https://bisq.community/letter_avatar/zissus/32/5_5575768a8748004e209b776fc1b2916d.png) [@zissus](https://bisq.community/u/zissus)\ **Post date:** [August 4, 2018, 10:28am UTC](https://bisq.community/t/order-disappears-from-online/5897/3 "2018-08-04T10:28:04Z")
Yes. It’s in the program. And on this page ([https://markets.bisq.network/?market=dac\_btc](https://markets.bisq.network/?market=dac_btc)) it appears for a minute and disappears ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [August 4, 2018, 10:37am UTC](https://bisq.community/t/order-disappears-from-online/5897/4 "2018-08-04T10:37:32Z")
Which Bisq version do you use ? Which OS ? Is it the first time you encounter this issue ? Do you already have trades open ? One thing which often ameliorate things is : go at Settings/Network Info and delete and resync SPV chain. Maybe this could also be a side issue because there is no Sell DAC offer ? ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [August 4, 2018, 11:15am UTC](https://bisq.community/t/order-disappears-from-online/5897/5 "2018-08-04T11:15:12Z")
Can you post a screenshot of the offer? do u see the offer at the Bisq app (if you want to buy btc u need to look for it at the sell BTC offer book as it is mirrored - the peer wants to sell if he takes your buy offer). Maybe its a bug in the markets page only or something is strange with your offer. do u have the latest Bisq version? if not please update. ---
**Author:** ![zissus](https://bisq.community/letter_avatar/zissus/32/5_5575768a8748004e209b776fc1b2916d.png) [@zissus](https://bisq.community/u/zissus)\ **Post date:** [August 4, 2018, 6:42pm UTC](https://bisq.community/t/order-disappears-from-online/5897/6 "2018-08-04T18:42:47Z")
![image](https://bisq.community/uploads/default/original/2X/a/a630c6f15584fabc61a41c0c37e8872f37e685f5.png) ---
**Author:** ![zissus](https://bisq.community/letter_avatar/zissus/32/5_5575768a8748004e209b776fc1b2916d.png) [@zissus](https://bisq.community/u/zissus)\ **Post date:** [August 4, 2018, 9:00pm UTC](https://bisq.community/t/order-disappears-from-online/5897/7 "2018-08-04T21:00:03Z")
Win 7 64. this is the first auction. Chain SPV removed, same thing. ---
**Author:** ![zissus](https://bisq.community/letter_avatar/zissus/32/5_5575768a8748004e209b776fc1b2916d.png) [@zissus](https://bisq.community/u/zissus)\ **Post date:** [August 4, 2018, 9:01pm UTC](https://bisq.community/t/order-disappears-from-online/5897/8 "2018-08-04T21:01:15Z")
![image](https://bisq.community/uploads/default/original/2X/1/1d8ab0fadf9ad2fab7cfeb87db5687ef428eff80.png) ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [August 5, 2018, 8:23am UTC](https://bisq.community/t/order-disappears-from-online/5897/9 "2018-08-05T08:23:56Z")
When it gets removed do you still see it at your portfolio/myOffers screen? ---
**Author:** ![zissus](https://bisq.community/letter_avatar/zissus/32/5_5575768a8748004e209b776fc1b2916d.png) [@zissus](https://bisq.community/u/zissus)\ **Post date:** [August 5, 2018, 1:01pm UTC](https://bisq.community/t/order-disappears-from-online/5897/10 "2018-08-05T13:01:00Z")
I see it in my briefcase. yes ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [August 5, 2018, 1:33pm UTC](https://bisq.community/t/order-disappears-from-online/5897/11 "2018-08-05T13:33:22Z")
_Portfolio-\>My open offers_ is the screen that you fist gave a screenshot for. It is just not in English on your screen. When your offer disappears, does it disappear from that screen? ---
**Author:** ![zissus](https://bisq.community/letter_avatar/zissus/32/5_5575768a8748004e209b776fc1b2916d.png) [@zissus](https://bisq.community/u/zissus)\ **Post date:** [August 5, 2018, 5:56pm UTC](https://bisq.community/t/order-disappears-from-online/5897/12 "2018-08-05T17:56:24Z")
In program remains. The site disappears. Other users don’t see my offer either ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [August 5, 2018, 6:22pm UTC](https://bisq.community/t/order-disappears-from-online/5897/13 "2018-08-05T18:22:43Z")
Maybe looking at logs can give you some clue on what is going on with your offer. You should also check your maker fee transaction on a block explorer, to see if it got confirmed.